System Engineer with fluency in English and Spanish.
Work experience is customer service as in companies such as Movistar, Aloha24 in Reception of calls and outgoing, management of consultations and use of a corporate and advertising language as the case may be. Attention to complaints and doubts by customers and preparation of appropriate responses to their various problems. Live chat management, emails and consultations in this way. Office administration tasks (classified documents, file management, coordinated work with other departments ...).
Experience translating texts and audios from English to Spanish or from Spanish to English. I can translate texts of more than 2000 words.
Aptitudes:
- Domain of the main office programs.
- Domain of programs such as Zendesk, Kustomer, Masvoz, Aircall, Looker, Slack, among others.
- Great organizational capacity.
- Close and friendly treatment with customers.
- Friendly in teamwork.
- Serenity to solve common problems.
- Communication skills.
- Good coordination with other departments.
- Corporate responsability.