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8 hrs VICI Dial support Required

$250-750 USD

Closed
Posted almost 6 years ago

$250-750 USD

Paid on delivery
ROLES OF EMPLOYEE Whereas EMPLOYER is involved with Health Insurance and Medicare Supplement Telemarketing and recruits Call Center Agents ,EMPLOYEE will be Working to create and Provide Call Center Solutions including Outbound Calling VICI Dialer, Configuring Agent softphones with the Dialer and Integrating Voip Calling Minutes with the Dialer for Optimum Outbound Calling Conditions. EMPLOYEE may be required to train agents how to do a 3 Way Call Transfer using the Dialer and Give them VICI Dialer Login Credentials for Agent Login to Vici Dialer EMPLOYER will provide Dedicated Server, Voip Minutes providers as requested by EMPLOYEE for his work. EMPLOYEE will access the Server for the EMPLOYER’S Business Purposes Only and with his Permission in written. EMPLOYEE will have a working Time from 9am EST or earlier to 5pm EST from Monday to Saturday every week ensuring Uninterrupted Outbound Calling for Telemarketing Agents Recruited by the Employer. Under Emergency Conditions EMPLOYEE can take a break with written notification EMPLOYEE will upload Leads OR Telemarketing Lists provided by EMPLOYER into the Dialer and segregating them as per Time Zones in the United States. Telemarketing Lists being Confidential information cannot be used by EMPLOYEE for any other Purpose other than using for Telemarketing By EMPLOYER’S Agents and will never share such Databases with anybody within the [login to view URL] will also never Ping or Access the Server without Permission from the EMPLOYER Remotely unless authorized in written documentations. If Found doing so EMPLOYER May Terminate the Agreement and Initiate Legal Criminal Proceedings during and after Termination of the Contract. EMPLOYEE will create Dynamic Caller IDs or AC-CID using the Server or Dialer settings making sure Most calls are reached out to Customers and don’t go to automated Voicemails. EMPLOYEE will make sure No Call Drops during Outbound Calling or Live Transfer with Customer to EMPLOYEE’S CallCenter in the United States or Latency in Calls or No Automated Voicemails and the smooth running of the Dialer during the Entire Time of the Calling hours between 9am EST to 6pm EST or as decided by the EMPLOYER. COMPENSATION EMPLOYEE will get a Monthly salary of 250 on the 30th day of the Date of Recruitment which is at . Salary will be increased after 6 months based on performance.
Project ID: 17031141

About the project

14 proposals
Remote project
Active 6 yrs ago

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14 freelancers are bidding on average $562 USD for this job
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Hello. We are Team iKcon. We have been dealing with Vicidial/GoAutodial and many other VoIP based products from past 7 years. We have been providing support to many other call centers. We have customized version of Vicidial which comes with complete Branding and logo of your company which is good for company's branding who are using the call center. For more information or If you want to take kind of interview to test our knowledge you can message us. Thank you, iKcon
$500 USD in 10 days
5.0 (24 reviews)
5.5
5.5
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Hi. I'm a asterisk consultant with 10+ years of hands on experience in below mentioned applications, servers & interfaces. - Installation & configuration of Asterisk applications like VICIdial, FreePBX/Elastix. - Expertise in System Administration of VICIDial & FreePBX. - VTiger installation & configuration, VTiger integration with VICIDial & FreePBX application. - Configuration of SIP devices, VoIP Trunk Configuration, VOIP phones/Soft phones configuration. - PRI/E1 card installation & Configuration (Sangoma & Digium). - Installation of VoIP/SIP gateways (GSM GW, FXO GW, FXS GW) - DINSTAR, Grandstream & Sangoma etc. - Installation and Configuration of iSymphony on FreePBX. - FAX Configuration on FreePBX. - FAX To Email on FreePBX. - Installation & configuration of Linux OS like CentOS, Ubuntu & OpenSuse. - I also have expertise to do all required configurations on asterisk like IVR (GUI based or dialplan), VICIDial Agent Page Custom, Custom Logo etc. I have worked in Telecom industry (Asterisk based) for more than 10+ years and in open source & Linux platform. Regarding your project requirement, I can install, configure & make the system ready for dialing. Also the training on VICIDial agent interface options & also on VICIDial administration. Also I can provide support whenever there is a issue in VICIDial application. But I will not be able to give continuous support. Also I would like to work as one time project model, but not as employee or on salary model.
$334 USD in 3 days
5.0 (9 reviews)
4.3
4.3
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Hello my name is Audi, I can help you with the project, I have more than 5 years of experience working with vicidial and call center solutions. I have a team of 3 people at my disposal that are available at any time in case I am not, I currently have several clients who can tell you about my experience, a couple of them located in the United States. talk to me through chat and we can better discuss the subject and so I can talk a little more about my experience and what I can offer you
$250 USD in 30 days
5.0 (1 review)
1.4
1.4
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I am a home-based agent located in the Philippines. I possess exceptional management skills since I have been in the industry for more than 7 years. I am a former Operation Manager for 4 years in a small sized call center and decided to do work at home after my resignation last June 2017. I am very dedicated on providing quality outbound telemarketing, back office support, data entry, web research and business process outsourcing services to companies like yours. I am looking forward to hearing from you. Let us be business partner in growth! Thank you! Shenna
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi I will be happy to help you with your project with experience in inbound and Outbound customer service and chat operations Kindly send me a manual message as we are not able to speak to a client
$250 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I am an experience customer service representative with an experience of 3 three years as team lead. I know how to handle complex, frustrated and angry customer. Relevant Skills and Experience I can assist you in Customer Service , Admin Support, Data Entry, Sales & Marketing, Telemarketing. I worked as a Sales Team Leader & Customer Service Supervisor so I am expert handling customers.
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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We are a call center company with Agents ready to dial the account our Agents also have Healthcare transfer experience
$277 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi Mahendra From India, I had a rich Market Experience in sales and Marketing as well as telemarketing. I can Dedicate the Quality Time as per your requirements and definitely able to give the good Results.
$1,111 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi Team we have allready this type of project you can contact me and complete this project in minimum time. Thank's Umesh Kumar
$555 USD in 10 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Sarasota, United States
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Member since Jan 17, 2018

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