
In Progress
Posted
Paid on delivery
We are looking for an experienced ecommerce CRO specialist to review Microsoft Clarity recordings and identify why visitors are not converting. We are a UK clothing brand receiving approximately 3,500 website sessions per day. We want someone who can turn real customer behaviour into specific, practical improvements for our Shopify store. **What you will do** * Review a meaningful sample of Microsoft Clarity session recordings * Analyse mobile and desktop visitors separately * Review heatmaps, scroll depth, rage clicks, dead clicks and quick exits * Identify where visitors become confused, hesitate or abandon their purchase * Focus particularly on: * Homepage and landing pages * Product pages * Standard versus Premium product confusion * Sizing and fit information * Add-to-cart journey * Cart abandonment * Shipping information * Returns and exchanges * Trust and purchase objections * Compare the behaviour of purchasers and non-purchasers where possible * Recommend specific CRO changes based on evidence from the recordings **Required deliverables** Provide a concise, prioritised report containing: * The problem identified * Evidence from Clarity * Which page or device it affects * Likely impact on conversion rate * The exact recommended fix * Screenshots or links to example recordings * Priority level: urgent, high, medium or low * Estimated difficulty: quick fix, moderate or substantial Please also provide: * A short Loom video explaining the most important findings * The five changes most likely to increase sales * Any obvious technical bugs or broken customer journeys * Suggested A/B tests where appropriate **Important** We do not want a generic website audit or a list of standard CRO best practices. Every recommendation should be supported by behaviour observed in Microsoft Clarity. The final report must be easy to understand, highly actionable and suitable for sending directly to our Shopify developer or designer. **Ideal experience** * Proven Shopify CRO experience * Strong experience using Microsoft Clarity * Experience reviewing high-volume ecommerce websites * Ability to distinguish genuine conversion barriers from isolated user behaviour * Comfortable making clear, commercially focused recommendations **When applying, please include** * Examples of previous Clarity or session-recording audits * Examples of CRO recommendations that improved conversion rates * How many recordings you would review * Your proposed process and turnaround time * Your fixed price for completing the project
Project ID: 40686574
87 proposals
Remote project
Active 5 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
87 freelancers are bidding on average $142 USD for this job

3,500 sessions a day usually means the issue is not traffic quality alone but friction inside the buying journey, and Clarity is exactly where that shows up. I’d review recordings by device type and funnel stage, then isolate repeated blockers around product understanding, sizing, add-to-cart, cart drop-off, shipping/returns, and trust signals so the final recommendations are based on behavior rather than guesswork. I’ve worked on Shopify stores where the real lift came from fixing confusion points like variant selection, weak size guidance, hidden delivery info, and misleading clicks rather than from broad “best practice” audits. For this kind of job, I’d focus on a meaningful sample of sessions, compare patterns across purchasers vs non-purchasers where available, and turn that into a concise report your developer can act on quickly. I can also include the 5 highest-impact changes and a short walkthrough video with the main findings. - Roughly how many days of Clarity data would you like reviewed? - Do you already have conversion events or purchaser segments clearly available inside Clarity/Shopify? - Are there specific landing pages or product ranges where Standard vs Premium confusion seems strongest?
$175 USD in 7 days
9.5
9.5

Greetings, I see that you're looking for a CRO specialist to analyze Microsoft Clarity recordings for your UK clothing brand. It’s all about understanding why visitors aren’t converting on your Shopify store, and I can help with that. My approach would involve carefully reviewing a sample of session recordings, focusing on key areas like your homepage, product pages, and the add-to-cart journey. I’ll identify specific points where customers hesitate or drop off, using heatmaps and session data to support my recommendations. With my background in Shopify and experience using Microsoft Clarity, I can provide actionable insights tailored to your store. I’ll compile a clear, prioritized report with evidence from the recordings, along with a Loom video highlighting the most critical findings. Looking forward to the possibility of working together. Best regards, Saba Ehsan
$150 USD in 4 days
7.7
7.7

Hi, I hope you are doing well! I'd love to help you uncover why visitors are not converting on your Shopify store using Microsoft Clarity data. Here is how I will approach this: Review 150 to 200 recordings across mobile and desktop, focusing on rage clicks, dead clicks, scroll depth, and quick exits. I will compare purchaser vs non-purchaser behaviour to find real friction points, not assumptions. Every recommendation in my report will be tied directly to evidence from Clarity, prioritised by impact and difficulty, and formatted so your developer can act on it immediately. I will also include a short Loom walkthrough of the top findings. A few questions to help me get started: 1. Are there specific pages or steps in the funnel where you already suspect drop-off is highest? 2. Is the Standard vs Premium product confusion something customers have mentioned directly, or is it based on behaviour you have noticed in Clarity? 3. What is your target turnaround time, and do you have a developer ready to implement changes once the report is delivered? Looking forward to helping you turn more of those 3,500 daily sessions into sales. Azeem Amin
$250 USD in 7 days
7.7
7.7

If visitors are reaching product and cart pages but not buying, the important part is separating isolated behavior from repeated conversion barriers. I’d use Microsoft Clarity to map where shoppers hesitate, misclick, exit early, or lose confidence, with mobile and desktop reviewed separately so the fixes are tied to the actual device-specific journey. Most weak CRO audits fail because they give generic advice instead of evidence. My approach here would be to sample and tag sessions, cross-check heatmaps, scroll behavior, rage/dead clicks, and then build a prioritized action list around sizing, premium vs standard messaging, shipping/returns clarity, trust objections, and the add-to-cart path inside Shopify. I’d also flag any obvious broken journeys and suggest A/B tests only where the Clarity evidence supports them. - About how many key product pages or collections should be included in the review? - Is your traffic mainly paid, organic, or a mix? That sometimes changes landing-page intent quite a bit. - Do you want the report formatted more for a developer handoff, or equally for design/content decisions too?
$145 USD in 7 days
7.5
7.5

✨Hi, I will be your social media marketing manager ✨ Hey, I'm Komal! I'm certified in social media marketing and content design. I've been working in marketing and managing pages for over ten years as part of a diverse team. "Wow! That's my company!" That is what I want you to say. I use social media as an integral part of nearly every digital marketing campaign. I help businesses access the best of social media and use it as a marketing asset." I will do : -BIO Setup and Page Optimization -Content Creation & Graphic Design -Paid Stock Images and Visual Content for Posts -High-Quality Branded Posts with your Logo & Website Link -Hashtag Research & SEO Indexing -Story Highlights -Cover Photos and Banners -Scheduling/Posting -Ongoing Support -IG & FB Reels, Short Videos, Stories, Posts, Pins and Tweets PLATFORMS: Instagram ! Facebook ! Pinterest ! Twitter(X) ! LinkedIn ! Google My Business Threads ! TikTok and YouTube My role as a social media marketing manager and content creator is to ensure that every post not only captures your audience's attention but also effectively drives marketing promotion, establishing your brand as a leader in its industry. I am waiting for your response. Thank you Komal :)
$60 USD in 3 days
7.1
7.1

Hi, I can conduct an evidence-based CRO analysis using Microsoft Clarity data, separating mobile and desktop behaviour and comparing purchaser versus non-purchaser journeys where available. I’ll review a statistically meaningful sample of recordings alongside heatmaps, scroll behaviour, rage/dead clicks and exits, then translate recurring friction into a prioritised Shopify-ready report with recording evidence, exact fixes, impact estimates, and focused A/B test recommendations. A few questions: Is purchase/conversion data currently available in Clarity or another analytics platform to help compare purchasers against non-purchasers? Are there specific date ranges, campaigns, or traffic sources you want prioritised during the recording analysis? Can Clarity recordings be segmented by key journeys such as product views, add-to-cart, checkout initiation, and completed purchases? Best regards, Muhammad Usman
$220 USD in 4 days
6.8
6.8

Hello, I will analyze your Microsoft Clarity session recordings to identify conversion barriers across your homepage, product pages, and checkout journey. I will compile these findings into a prioritized, actionable report that includes specific recommendations and a summary video for your development team. Let's discuss... - Ajhar
$140 USD in 7 days
5.9
5.9

With a background in ecommerce CRO and expertise in analyzing user behavior, I am well-equipped to review Microsoft Clarity recordings for your UK clothing brand. My focus will be on understanding visitor interactions and turning insights into actionable improvements for your Shopify store. How do you currently evaluate the impact of CRO changes on conversion rates? Regards, Yogesh Kumar
$100 USD in 10 days
6.0
6.0

Hello, With a rich history in web development and graphic design and 8+ years of industry experience, I can bring a wealth of insight to your project. As an ecommerce expert proficient in Shopify, I am confident in my ability to analyze and enhance your store's performance on Microsoft Clarity. Your project description resonates deeply with me, as I fully understand the importance of identifying and rectifying specific frictions that hinder the conversion process. Analyzing not only the visitor behavior but also comparing purchasers and non-purchasers, will help me provide insights that are not just statistically relevant but commercially focused as well. My core focus is on creating user-friendly, responsive websites that are optimized for high conversion rates while providing easy engagement with tailored graphics. My approach begins by understanding your exact needs through detailed requirement analysis, followed by iterative development and rigorous testing to ensure maximum functionality. While my fixed price for the project is $X, I provide ongoing support post-deployment to ensure the changes deliver desired results Thanks!
$220 USD in 3 days
5.8
5.8

Hey! I specialize in Shopify CRO with 9+ years turning customer behavior into conversion improvements. Here’s how I can help: • Analyze Clarity recordings across mobile and desktop journeys • Identify friction, confusion, drop-offs, rage clicks, and technical issues • Compare purchaser behavior against non-converting visitor patterns • Deliver prioritized fixes, A/B tests, screenshots, and actionable findings Could you clarify if you already have Clarity access ready, and your preferred audit turnaround?
$120 USD in 7 days
5.6
5.6

Hello, High drop-off on product and add-to-cart pages looks like the single biggest leak for a UK clothing brand at 3,500 sessions/day: unclear sizing, inconsistent product images, and friction in mobile checkout typically show up in Clarity as rage clicks, dead clicks, and quick exits, and these are the behaviors I will target first. I have delivered Shopify CRO audits using Microsoft Clarity and session replays for multiple merchants, focusing on homepage funnels, sizing information, and cart abandonment analysis. I used evidence-driven recommendations to lift checkout conversion and reduce returns in prior engagements; I can share anonymized report excerpts and short Loom summaries once we talk and confirm confidentiality. I will start by sampling high-value sessions for purchasers vs non-purchasers, isolate mobile and desktop cohorts, and tag recurring click patterns and stuck points in product and cart flows. My first concrete action is a focused Clarity session review on the product page to identify sizing/returns friction and reproduce any dead-clicks causing abandonment. - Examples of previous Clarity audits I have produced full Clarity session/replay audits for Shopify stores; I will provide two anonymized PDFs and Loom walkthroughs on request after a brief NDA or message exchange. - Examples of CRO recommendations Typical, evidence-backed CRO changes I propose include 1) clearer sizing UI with pinned size guide CTA, 2) prominence for shipping/returns on PDP and cart, 3) simplify mobile add-to-cart flow, 4) reduce form fields at checkout, 5) address specific broken CTAs found in replays. I will prioritize by estimated conversion impact and implementation effort. - Would you like me to start with a 1-hour sample audit of 200 Clarity sessions focused on mobile product pages? - Are there specific product pages or campaigns you want prioritized in the first review? Open to a quick chat if you want to dig into the details. Thomas Beigbeder
$250 USD in 3 days
5.3
5.3

With a proven track record in eCommerce and website development, I've helped numerous businesses like yours implement successful conversion rate optimization strategies. My forte in Shopify and Microsoft Clarity paired with my ability to distinguish genuine barriers from isolated user behavior is exactly what you're looking for. Beyond just analyzing Clarity recordings, I am skilled in translating customer behaviors into actionable steps to enhance the user journey. Prioritizing your needs, I'll present a concise yet detailed report with rock-solid recommendations supported by Clarity observations. Understanding that you need highly specific and evidence-backed insights rather than generic best practices, my approach will be meticulously focus on your defined variables like homepage, product pages, sizing information and more. I'll not only summarize the problems and provide solutions but also highlight their estimated impact on your conversion rate. In the end, it's not just about identifying the problem—it's about driving tangible results. In that regard, I have a solid history of leveraging my insights to improve conversion rates for various clients. With an eye for detail and commercial focus, I confidently state that my deliverables will facilitate direct implementation by your developers or designers. Let's optimize your Shopify store together now!
$140 USD in 7 days
5.1
5.1

I’d audit the Shopify store through Microsoft Clarity rather than applying generic CRO advice, segmenting mobile vs desktop and purchasers vs non-purchasers where the data allows. I’d review 100–150 representative recordings, then map rage/dead clicks, hesitation, scroll depth and exits across product pages, sizing, Premium vs Standard selection, cart and checkout. Each finding would include Clarity evidence, affected device/page, priority, effort, and one exact implementation fix. I’d also identify broken journeys and turn the 5 strongest behavioural findings into A/B test hypotheses. The main risk is over-weighting isolated sessions, so I’d look for repeated behavioural patterns before recommending changes and separate technical bugs from genuine UX objections. Can you provide Clarity access and confirm the Shopify store is currently receiving ~3,500 sessions/day? How far back should the recording sample cover? Do you have Shopify conversion-rate/device-segment data available for comparison?
$140 USD in 3 days
4.5
4.5

Hi, You’ll get an evidence led CRO audit showing exactly where Shopify visitors hesitate, struggle, or abandon, with clear fixes your developer can implement. I’ll analyse mobile and desktop Clarity recordings separately, compare purchaser and non purchaser behaviour where available, and focus on issues like Standard versus Premium confusion, sizing, cart flow, shipping, and trust objections. I’ll prioritise each finding by impact and difficulty, with recording evidence, screenshots, A/B test ideas, and a concise Loom walkthrough. How many days of Clarity data are currently available? Best Regards, Muhammad Saad K
$250 USD in 10 days
4.2
4.2

Hey, with 3,500 daily sessions, the useful CRO work here is separating repeated conversion friction from isolated behaviour, especially where mobile users hesitate around product choice, sizing, trust, or the add to cart journey. Microsoft Clarity can make those patterns visible through recordings, rage clicks, dead clicks, scroll behaviour, and differences between purchasers and non purchasers. I would turn the strongest evidence into a concise priority list showing the affected page or device, likely conversion impact, exact fix, and implementation difficulty, with supporting Clarity examples. I would also highlight the five changes most likely to increase sales and the A B tests worth running. How many Clarity recordings are currently available for review?
$150 USD in 3 days
3.5
3.5

Hi, it sounds like your UK clothing brand is facing some specific challenges with visitor conversion, particularly on key areas like product pages and the add-to-cart journey. By reviewing Microsoft Clarity recordings, I can help identify where customers are getting confused and why they abandon their purchases. To tackle this project, I would systematically analyze a meaningful sample of session recordings, focusing on both mobile and desktop users. This will allow me to pinpoint behavioral trends that indicate genuine barriers to conversion rather than isolated user actions. Your goal of actionable recommendations from real user behavior aligns perfectly with my approach. For this project, I propose a tentative price of $475 and an estimated delivery time of around 18 days. This includes creating initial designs for the homepage, a collection page, and a product page in Figma, allowing for up to 5 rounds of revisions before development begins. These figures can be finalized once we clarify the scope together. If you could share your website URL and any sites you admire in terms of design and functionality, that would be helpful. Let’s discuss your specific needs so we can confirm the timeline and price. Best regards, Mohammad
$475 USD in 18 days
3.6
3.6

Hi, I understand your goal is to find why visitors leave without purchasing. I’ll review Clarity recordings across mobile and desktop to spot real friction points. I’ll compare buyer and non-buyer behaviour where possible. I’ll focus on product pages, sizing, cart, shipping, returns, and trust issues. I’ll turn the findings into clear, practical Shopify CRO improvements. With 5+ years of experience, I can help with: ✓ Microsoft Clarity session analysis ✓ Mobile and desktop behaviour review ✓ Conversion friction and drop-off analysis ✓ Buyer versus non-buyer comparison ✓ Actionable Shopify CRO recommendations I'd be happy to discuss your project and get started right away. Looking forward to hearing from you. Regards, Prince
$100 USD in 7 days
3.5
3.5

★•══•★ Hi client ★•══•★ Your Shopify store is getting ~3,500 sessions daily, so even small conversion barriers can mean significant lost revenue. I understand you need evidence from real Clarity behaviour—not another generic CRO checklist. I can review mobile and desktop recordings separately, compare purchasers vs. non-purchasers, and identify friction across product pages, sizing, Premium vs. Standard products, cart, shipping, returns, and checkout journeys. Every recommendation will connect the observed behaviour to a specific fix, impact, priority, and implementation difficulty. I’ll deliver a concise developer-ready report, the 5 highest-impact changes, technical issues, suggested A/B tests, and a short Loom walkthrough. I’ll review a meaningful sample rather than cherry-picking a few sessions. Would you like me to start with the Clarity access and agree on the recording sample and fixed-price scope? Best regards, Rico
$250 USD in 7 days
3.4
3.4

I will analyze Microsoft Clarity recordings by device and funnel stage to identify the exact behaviors causing hesitation, confusion, and abandonment—not provide generic CRO advice. I will review a meaningful sample of mobile and desktop sessions, including heatmaps, scroll depth, rage/dead clicks, quick exits, product interactions, add-to-cart behavior, cart abandonment, and checkout journeys. I will specifically investigate Standard vs Premium confusion, sizing/fit concerns, shipping and returns visibility, trust objections, product-page friction, and any technical issues or broken journeys. 3.1 I will compare purchaser vs non-purchaser behavior where the available Clarity data allows, separating repeated patterns from isolated sessions. For each issue, I will document the evidence, affected page/device, likely conversion impact, exact fix, priority, and implementation difficulty. 3.2 I will also provide screenshots/recording references, five highest-impact sales opportunities, practical A/B test ideas, and a concise report suitable for your Shopify developer/designer. My process is: review data → segment behavior → identify recurring friction → validate against sessions/heatmaps → prioritize opportunities → provide implementation-ready recommendations.
$200 USD in 7 days
3.1
3.1

Hi I’ve carefully read your project and I can review Microsoft Clarity recordings to identify real conversion barriers across your Shopify store rather than giving you a generic CRO audit. I’ll compare **mobile vs desktop behaviour, purchasers vs non-purchasers**, and focus on product pages, sizing, Premium vs Standard confusion, add-to-cart, cart abandonment, shipping, returns and trust issues. I’ll provide a concise prioritised report with **Clarity evidence, screenshots/recordings, exact fixes, conversion impact, priority and implementation difficulty**, plus the top 5 sales opportunities, technical issues and A/B test suggestions. I have **5-star reviews on my Freelancer profile for SEO, Digital Marketing and Graphic Design**, and you can check my profile for related work. Portfolio: https://www.freelancer.com/u/lubnatech My proposed process is to review around **80–120 meaningful recordings** initially, segment them by device and behaviour, identify recurring patterns and turn those findings into practical recommendations for your Shopify developer/designer. I can complete the audit within **3–5 days** after receiving access and provide a Loom walkthrough of the key findings. I’m available to start immediately and can discuss a fixed price based on the Clarity access and scope.
$50 USD in 1 day
2.8
2.8

Bolton, United Kingdom
Payment method verified
Member since Aug 17, 2016
£2-5 GBP / hour
£10-20 GBP
£10-20 GBP
£2-5 GBP / hour
£10-20 GBP
₹12500-37500 INR
₹1000-5000 INR
₹750-1250 INR / hour
£250-750 GBP
$15-25 USD / hour
$750-1500 USD
$10-30 USD
₹1500-12500 INR
$250-750 CAD
$250-750 USD
£250-750 GBP
$30-250 USD
$15-25 USD / hour
₹600-1500 INR
$250-750 USD
£20-250 GBP
$10-30 USD
$5000-10000 USD
$15-25 USD / hour
₹15000-25000 INR