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Necesito asistencia técnica a distancia para una computadora con Windows. El objetivo es: • Eliminar cualquier virus o malware presente. • Solucionar fallos y lentitud en Microsoft Office y Adobe Photoshop. • Optimizar el sistema operativo para lograr un arranque y rendimiento más rápidos. Contaré contigo para conectarte por escritorio remoto, hacer un diagnóstico inicial y explicarme cada paso importante antes de aplicarlo. Una vez terminado el trabajo, requiero un breve informe con las acciones realizadas y recomendaciones para mantener el equipo estable y seguro.
Project ID: 40680592
7 proposals
Remote project
Active 4 days ago
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7 freelancers are bidding on average $19 USD/hour for this job

I understand you require remote support to address malware, performance issues in Office and Photoshop, and general system optimization for your Windows PC. My experience with similar remote troubleshooting, including virus removal and system tune-ups using tools like Malwarebytes and CCleaner, ensures I can efficiently diagnose and resolve these specific problems. My approach will involve a secure remote connection using AnyDesk or TeamViewer for real-time interaction. Initially, I'll perform a comprehensive malware scan with reputable antivirus/anti-malware software. Following that, I'll delve into system processes and startup items to identify bottlenecks affecting boot times and application performance. For Office and Photoshop, I'll investigate corrupted files, reset settings to defaults if necessary, and ensure all updates are applied. Finally, I'll implement Windows optimization techniques, including disk cleanup, defragmentation (if applicable), and disabling non-essential services. Before proceeding with any significant changes, I will clearly explain the diagnostic findings and the proposed remediation steps. What is your preferred time window for initiating the remote session? I'm available to discuss your needs further at your earliest convenience.
$25 USD in 7 days
5.0
5.0

Hello, I can provide professional remote technical support for your Windows computer. I will first perform a complete diagnostic to identify malware, Windows issues, and performance problems. I can safely remove viruses/malware, troubleshoot Microsoft Office and Adobe Photoshop errors, and optimize Windows startup and overall performance. Before making any important changes, I will explain the issue, proposed solution, and expected impact to you. After completing the work, I will thoroughly test the system to ensure everything is working properly. I will also provide a brief report covering the actions taken and recommendations for maintaining security, stability, and performance.
$20 USD in 40 days
5.2
5.2

With over six years of professional experience specializing in Adobe Photoshop and various other design tools, I'm confident in my ability to assist you with your remote technical support needs. I understand the importance of a seamless computer experience, especially when it comes to crucial software like Microsoft Office and Adobe Photoshop. Let me assure you that I will prioritize eliminating any viruses or malware and optimizing your system to ensure faster startup and optimal performance. As an efficient communicator, I believe in involving clients in the technical process. I'll carefully establish a connection via remote desktop, provide a detailed initial diagnosis, and explain every important step before implementing it. My goal is your satisfaction, so after completing the task, I'll present you with a concise report outlining all the actions taken along with recommendations to help maintain your system's stability and security. In addition to my strong professional background, my friendly and approachable nature ensures comfortable interaction throughout our collaboration. With me on board, you can have peace of mind knowing that you have a competent troubleshooter on your side. Thank you for considering my candidacy for this important project!
$15 USD in 1 day
5.2
5.2

Buen día. He visto su oferta para soporte remoto de PC y me interesa mucho el proyecto. He trabajado como especialista de soporte técnico de manera remota. Tengo experiencia directa limpiando virus y malware, optimizando el arranque de Windows y solucionando problemas de lentitud en programas pesados como Microsoft Office y Adobe Photoshop. Estoy muy acostumbrado a conectarme por escritorio remoto, priorizando siempre hacer un diagnóstico inicial para explicarle de manera clara los pasos a seguir antes de mover o configurar cualquier cosa. Además, por mi experiencia técnica en sistemas, le puedo armar fácilmente el informe que necesita al terminar, dejándole recomendaciones prácticas para que su equipo se mantenga estable y seguro a largo plazo. Si gusta contactarme, platicamos más detalles por el chat y nos ponemos de acuerdo para empezar con la revisión. Quedo a la espera de sus noticias. Saludos cordiales.
$20 USD in 40 days
1.0
1.0

Greetings I understand you need remote assistance for a Windows PC, including virus removal, software optimization, and a final report. I have successfully completed similar projects in the past. I recognize that your goals include enhancing system performance, ensuring security, and providing clear communication throughout the process. My approach will involve a thorough diagnostic, step-by-step explanations, and tailored solutions to meet your needs effectively. I bring experience in remote technical support, specializing in troubleshooting and optimizing Windows systems. My focus is on delivering efficient, reliable service that ensures your computer runs smoothly. I’d love to chat about your project and suggest a follow-up discussion to explore how I can assist you further. Regards, Nabeel Ismail
$15 USD in 7 days
0.0
0.0

Buenas tardes Estimado, cómo estás? Mi nombre es Javier Aguilar, soy administrador de redes e infraestructura con más de 25 años de experiencia. Atiendo clientes en forma remota en distintos países de Latinoamérica, Norteamérica, Europa y Oriente Medio. Ahora mismo (hoy domingo) estoy disponible si quieres que revisemos tu equipo y las recomendaciones de pasos a seguir. Podemos hacerlo por ej. a través de Anydesk. Espero tu contacto con beneplácito. Saludos cordiales, Ing. Javier Aguilar IT Business Corp. Montevideo (UTC-3:00). Uruguay.
$25 USD in 40 days
0.0
0.0

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