Write a user guide for Business Process Management project delivery

This project is to create a user guide for the Centrum Business Process Management ( BPM ) methodology. This is intended for use by clients and internal consulting staff when running BPM projects.

It will take the form of:

1. A user guide document that will describe the end to end BPM method, and guide the reader through the process, describing practices, processes, and deliverables at each stage in the process.

2. A reference card describing the overall process, key steps and participants

These documents will form part of our service offering so should be developed to be customer centric, and easy to follow. The centrum brand should be prominent throughout. It should be able to be printed in a convenient form.

High level view of the method is as follows:

1. Develop Process / Project Charter

2. Process discovery and design

2a. Process Discovery

2b. Process Analysis

2c. Process Design

3. Develop process backlog and planning

4. Implement ( similar to scrum delivery methodology)

4a. Sprint execution

4b. Sprint planning

4c. Develop

4d. The end game - test and verify

4e. Playback

4f. Retrospective

5. Verify and acceptance

6. Monitor and measure

7. Improve

There are a couple of documents available that describe this, including some similar artifacts we have produced for our clients.

The reference card might be similar to this but obviously using the content for our method:

[url removed, login to view]

Skills: Business Writing, Scrum Development, Technical Writing

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About the Employer:
( 4 reviews ) Freshwater, Australia

Project ID: #5978212

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