
Closed
Posted
Paid on delivery
I'm looking for a skilled developer to create an IVR testing tool with automated call handling functionalities, specifically for outbound marketing or sales calls. Key Requirements: - Automated Call Handling: The tool should manage outbound calls automatically. - Call Type: The system will primarily handle marketing or sales calls. Ideal Skills and Experience: - Experience in developing IVR systems - Proficiency in automated call handling technologies - Background in managing outbound call operations - Knowledge of call quality analysis and script compliance verification is a plus
Project ID: 40561997
76 proposals
Remote project
Active 5 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
76 freelancers are bidding on average $492 CAD for this job

Hi — Elias here from Miami. I understand you're looking to develop an IVR testing tool to automate call handling. This is crucial for ensuring reliable telecommunication services. What usually matters most here is the complexity of call flows and the need for accurate simulations of various scenarios. A common issue in systems like this is ensuring the tool can handle different call states seamlessly while providing valuable feedback on performance. My approach would involve establishing a robust architecture that prioritizes scalability and maintainability. I would utilize Java and Asterisk PBX for backend operations, ensuring the system remains flexible for future enhancements. Implementing clear logging and monitoring will help identify issues quickly. I've previously developed similar testing tools for telecom applications, giving me insight into hidden challenges like integrating with various VoIP services or managing user permissions effectively. A few questions to better understand the scope: Q1 – What specific call scenarios do you want to prioritize? Q2 – Are there existing systems this tool needs to integrate with? Q3 – What are your expectations regarding user roles and access? Happy to discuss the details and suggest the best technical approach. Looking forward to hearing from you.
$500 CAD in 5 days
8.2
8.2

Hi, I understand you need an IVR testing tool that automates outbound marketing and sales calls while ensuring reliable call handling and scalability. With 10+ years of experience in telephony, IVR systems, and automation, I can build a robust solution with automated outbound calling, call flow management, and support for future features like call quality analysis and script compliance verification. Let's schedule a quick call to discuss your IVR workflow and technical requirements so we can build the right solution for your needs.
$250 CAD in 7 days
8.3
8.3

Hello there, I will build your IVR testing tool to handle outbound marketing and sales calls automatically, with call flow validation and script compliance checks baked in. One thing that makes or breaks these tools is how they handle unexpected responses during the call tree. I will design the system to log every branch path and flag deviations from expected scripts, so you get a clear report showing exactly where calls succeed or fail. That approach turns raw call data into something you can actually act on. Questions: 1) Which telephony platform or SIP provider are you planning to use for the outbound calls? 2) Do you need the tool to simulate customer responses (press 1, press 2, voice input), or will it test against live recipients? I will send you a short progress update at the end of each working day so nothing is a surprise. Ready to start whenever you are. Kamran
$282 CAD in 10 days
7.5
7.5

Hi, this reads less like a simple dialer and more like a telecom test harness for outbound IVR behavior, which is where system design matters more than just placing calls. The real engineering risk is orchestration reliability across call state, retries, recordings, and result classification, especially if you need repeatable validation rather than one-off call automation. I’ve built several production automation systems where event timing, external integrations, and deterministic outcomes were the hard part. The closest relevant work here is TikTok AI Livestream Setup for real-time voice pipeline orchestration, plus Custom Feature Development & Integration where I stepped into an existing system, mapped constraints, and added maintainable functionality with test coverage. I usually structure systems like this by separating call control, scenario definition, and result analysis. For an Asterisk PBX-based flow, that means keeping campaign logic isolated from call event capture so you can test scripts, branching, and failure modes without tangling the core runtime. If call quality analysis or script compliance matters, I’d also define explicit evaluation logic early so pass/fail criteria are measurable and not subjective. I can start by sketching the call-state model, test scenario format, and reporting flow so the build is usable in production rather than just demoable. Thanks, Hercules
$500 CAD in 7 days
6.9
6.9

I specialize in creating custom IVR solutions that streamline outbound call handling processes for marketing and sales campaigns. With our expertise, we can develop a tailored IVR testing tool that meets your specific requirements, ensuring efficient call management and improved performance. I understand the importance of automated call handling functionalities for outbound marketing and sales calls. Our team has extensive experience in developing IVR systems and ensuring seamless call operations. We are well-versed in call quality analysis and script compliance verification, enhancing the effectiveness of your campaigns. We have 20+ 5-star reviews on similar projects! THE WORST THAT CAN HAPPEN IS YOU WALK AWAY WITH A FREE CONSULTION! Regards, InterconnectBPO
$400 CAD in 7 days
6.8
6.8

Hi There!!! ★★★★ ( IVR Testing Tool for Automated Outbound Calls ) ★★★★ Project understanding: I understand you need an IVR testing tool that can automate outbound marketing/sales calls with call flow handling, script execution, and possible compliance or quality tracking. The system should simulate or manage IVR call behaviour efficiently. ⚜ IVR system design & outbound call automation ⚜ Asterisk PBX / VoIP integration setup ⚜ Automated call flow & script handling ⚜ Call routing & session management ⚜ Call logging & reporting dashboard ⚜ Call quality tracking & compliance checks ⚜ System testing & optimization for reliability I have experince in VoIP and telephony systems including Asterisk based call handling and automated dialer logic. I understand outbound campaign workflows and IVR call flows used in sales/marketing environments. My approach will be system design → IVR flow setup → outbound automation engine → testing with real call scenarios → optimization for stability and quality tracking. I would like to discuss your call flow requirements and test scenarios so we can design a solid and scalable solution. Warm Regards, Farhin B.
$256 CAD in 10 days
6.6
6.6

Hey, automating outbound IVR testing gets tricky when you need to simulate real user DTMF inputs and verify script compliance programmatically. I'll set this up using Asterisk to trigger the outbound SIP calls and use Java to parse the audio responses. The hardest part is handling audio latency so the automated tester doesn't press keys too early and break the call flow. Are you planning to test pre-recorded audio responses, or do we need speech-to-text to verify the script?
$250 CAD in 6 days
5.7
5.7

Hello Dear! I’m Md Toriqul Islam, and I’m excited to partner with you. I can dive into your project immediately. I have extensive experience developing IVR solutions, telephony integrations, and automated call workflow systems. I have rich experience in Twilio, Asterisk, FreeSWITCH, Node.js, Python, VoIP, SIP, and API integrations. I understand you need an IVR testing tool with automated outbound call handling for marketing or sales campaigns, built with a reliable and scalable architecture. I’m ready to start immediately and would be happy to discuss your call flow, testing requirements, and technical preferences. Looking forward to hearing from you. Best regards, Md Toriqul Islam
$250 CAD in 5 days
5.5
5.5

Hello! We have previously developed IVR systems, voice automation platforms, call center solutions, chatbot integrations, and communication automation tools, and we can share relevant projects with you. We have 10+ years of experience in Full Stack Development with expertise in VoIP, IVR systems, Twilio, SIP integration, Node.js, Python, APIs, cloud infrastructure, and automation workflows. We specialize in building reliable communication platforms with automated call handling, monitoring, and scalable backend architecture. Key Expertise: • IVR System Development • Automated Outbound Calling • Voice API Integration • Twilio / SIP Integration • Call Flow Automation • Call Recording & Monitoring • Script Compliance Verification • Call Quality Analysis • CRM Integration • Dashboard & Reporting • API Development • Cloud Deployment • Clean, Maintainable Code We can develop a complete IVR testing tool that automates outbound marketing and sales calls, manages call flows, validates scripts, tracks call performance, and provides detailed reporting. The system will be designed with scalability, reliability, and easy integration with existing communication platforms. We are confident in delivering a secure, scalable, and production-ready IVR solution with clean code, timely delivery, and ongoing support. We look forward to discussing your project. Thank you, Invoke Tech
$500 CAD in 7 days
5.6
5.6

With a background in developing IVR systems and managing outbound call operations, I understand the need for an IVR testing tool for automated call handling in outbound marketing or sales calls. Could you provide more insight into the specific call quality analysis requirements for this project? Regards, Yogesh Kumar
$420 CAD in 6 days
5.0
5.0

Hi! I read "IVR Testing Tool Development" carefully and I'm confident we can deliver. We bring extensive hands-on experience delivering enterprise-grade solutions across many industries—ERP, CRM, HRMS, LMS, web and mobile apps, e-commerce, healthcare, travel, real estate and logistics—with strong skills in Java, Mobile App Development. Whatever your domain, we build secure, reliable software that's on time and within budget. Let's connect to discuss your goals, timeline and budget. Thanks!
$600 CAD in 14 days
5.2
5.2

hi, i have experience working with voip, ivr systems, and call automation. i will build a reliable solution that can handle outbound calls automatically, manage call flows, and make testing simple and efficient. i can also add reporting and call analysis features if needed in the future. can we schedule a quick meeting to discuss the project in detail. it will help me understand your needs better and give you a clear plan, timeline, and budget. i will also share my portfolio during the chat. mughiraa
$500 CAD in 7 days
5.1
5.1

With a decade-long career in Network Administration enthusiastically hands-on with Asterisk PBX and VoIP, I am best suited to deliver your IVR testing tool. My experience rooting from administration, security, virtualization, and system domains uniquely positions me to bring a versatile perspective to your project. Your aim to automate call handling for marketing sales calls resonates deeply with my expertise and what I've been doing for the past years. In my extensive work with enterprising companies, I have consistently emphasized on Best Practice as this guarantees high quality project delivery- a promise I strongly make to you! Also, with an in-depth understanding of call quality analysis and compliance verification, I can efficiently design your IVR system to perform effective quality assessments on every outbound interaction. My oath of perpetual availability ensures that we would be smoothening any bumps in the development process in quick timeframes. I assure you that by picking me you will not only be securing a professional who stay up-to-date on the ins and outs of IVR system development but also one who is passionate about your project's success. Let's make your IVR dreams come true together.
$300 CAD in 3 days
5.3
5.3

✋ Hi There!!! ✋ The Goal of the project:- BUILD A RELIABLE IVR TESTING TOOL WITH AUTOMATED OUTBOUND CALL HANDLING FOR MARKETING AND SALES OPERATIONS. I carefully read your complete project description and understand you need an IVR testing solution with automated outbound call handling that is reliable, scalable, and easy to manage. With 9+ years experience as a full stack developer, I can deliver a stable solution tailored to your workflow. I have completed similar VoIP, IVR, and telecom automation projects. 1. Develop automated outbound call handling with IVR workflow. 2. Integrate reliable VoIP, database management, testing, and logging. 3. Deliver UI design, full source code, documentation, and deployment support. Looking forward to chat with you for make a deal Best Regards Elisha Mariam!
$251 CAD in 12 days
5.0
5.0

Hi there, Thank you for sharing your IVR Testing Tool Development project. We’re Demivision LLC, a team of experienced developers with a strong background in telecommunications, IVR systems, and automated call handling solutions. We understand that you’re seeking a robust tool to automate outbound marketing or sales calls, ensuring seamless call handling, script compliance, and quality assurance. Our team has successfully developed IVR and call management platforms for businesses that require both reliability and scalability. We are well-versed in Java, Asterisk PBX, VoIP, and mobile app development, which allows us to design cross-platform solutions tailored to your unique requirements. Our approach involves building an intuitive IVR testing tool capable of managing bulk outbound calls, simulating various marketing scenarios, and tracking call responses. We can integrate features such as call recording, response analysis, and script compliance verification, empowering your team to monitor and optimize outbound campaigns efficiently. Leveraging our experience in call quality analysis, we ensure the solution delivers actionable insights for continuous improvement. We prioritize clean architecture, user-friendly interfaces, and robust reporting tools to streamline your outbound operations. Our collaborative process includes regular updates and feedback sessions to ensure the final product meets your expectations and business goals. We’re excited about the opportunity to contribute to your project and look forward to discussing your requirements in detail. Please let us know if you have any specific preferences or additional functionalities in mind. Best regards, Demivision LLC
$500 CAD in 10 days
4.6
4.6

✋ Hi there. I can build an automated IVR testing tool for outbound marketing calls that validates call paths and script compliance. ✔️ I have experience building telephony testing systems and have implemented automated call validation for contact centers. I will develop this using a platform like **Klearcom** to generate real, automated test calls that simulate customer interactions, verifying IVR menus, call routing, and speech recognition quality . The system will schedule and run test scripts at scale, providing audio recordings and transcripts for each call to verify script compliance . I will also set up dashboards to monitor call quality and alert on failures . Please click the 'Chat' button to start our valuable conversation. Looking forward to collaborating with you! Best regards, Mykhaylo
$500 CAD in 7 days
4.6
4.6

Hi, I can build this as a scalable IVR testing and outbound call automation system using a telephony API-based architecture (Twilio / Plivo / Asterisk depending on your control needs). My approach is to design a backend that manages call queues, automated dialing, IVR flow execution, and real-time call state tracking. The system can trigger outbound marketing calls, play dynamic scripts, capture DTMF inputs, and log full call events for analysis and compliance checks. I would also structure it to support script versioning, call outcome tracking, and basic quality monitoring so you can evaluate performance across campaigns. The goal is a clean, modular system that can start as an MVP and scale into a full call automation + analytics platform without needing a rewrite. Happy to start immediately and share a clear implementation plan.
$400 CAD in 5 days
4.3
4.3

With our extensive experience in software development, specializing in IVR systems and automated call handling technologies, Solves Inn is uniquely positioned to provide you with the IVR testing tool your project needs. We have a solid reputation for building high-quality, robust solutions that align perfectly with business requirements. Managing outbound call operations isn't new to us either, as we've worked with different industries, including marketing and sales. Our proficiency extends beyond just developing the tool itself; we also take great care in ensuring call quality and script compliance verification within our system - a significant benefit given your requirement. At Solves Inn, we believe in long-term client relationships, which means we don't just finish a project and walk away. We'll be there to provide support and enhancements whenever needed. Choose us as your technology partner for this project and let's collaborate to create a smart, scalable IVR testing tool that will not only meet but exceed your expectations. With our skillset spanning PHP/Laravel, JavaScript (React.js and Node.js), Python, MySQL, HTML/CSS among others - you'll have the perfect team on board. Let's turn your extraordinary idea into an extraordinary product!
$300 CAD in 6 days
3.9
3.9

Hi there, developing an IVR testing tool with automated call handling often faces the hidden challenge of accurately simulating diverse caller interactions and handling real-time call flow logic. Smart Sols has over 10 years of experience building complex backend systems in Laravel and PHP that manage real-time workflows efficiently. Could you clarify if the tool needs to integrate with any existing telephony providers or APIs? I'm ready to get started and help you build a robust IVR testing solution today.
$675 CAD in 7 days
3.9
3.9

Creating an IVR testing tool is an exciting challenge. I have 6 years of experience as a full stack developer, specializing in IVR systems and automated call handling. I understand your need for effective outbound marketing and sales call management, so I will develop the tool to manage calls seamlessly. My approach involves analyzing your requirements thoroughly, designing an intuitive user interface, and implementing robust backend systems for automatic call handling. I will also ensure compliance with necessary regulations and scripts to uphold call quality. My history of successful IVR projects has equipped me with the skills to deliver a high-quality product swiftly. Let’s work together to enhance your outbound call operations! Feel free to reach out to discuss your project further.
$250 CAD in 2 days
3.4
3.4

Dollard-des-Ormeaux, Canada
Member since Jul 5, 2026
$10-30 USD
min $50 USD / hour
$30-250 USD
$10-30 USD
₹1500-12500 INR
£250-750 GBP
$10-30 USD
$250-750 USD
$10-15 USD
₹600-1500 INR
$250-750 USD
₹750-1250 INR / hour
$10-15 USD
₹100-400 INR / hour
₹1250-2500 INR / hour
₹600-1500 INR
$10-15 USD
$10-30 USD
$250-750 CAD
₹1500-12500 INR