
Completed
Posted
Paid on delivery
I need help with two issues on my iMac: 1. My work email on Outlook is not functioning properly. It keeps bouncing with no notifications, meaning emails are not going through. I also use two Gmail addresses and a second Outlook address on Firefox, but I haven’t changed any settings or passwords recently. 2. My screen is cluttered with numerous downloaded files that I can't seem to remove. Ideal skills and experience: - Proficiency in troubleshooting Outlook and Exchange issues on iMac. - Experience with email clients, especially Outlook and Gmail. - Ability to organize and declutter desktop environments on macOS. Please provide a detailed plan on how you intend to resolve these issues.
Project ID: 40617946
21 proposals
Remote project
Active 5 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs

Hi there, I am a System Engineer. I have managed to solve complex email delivery and system issues and would like to assist you. Please let me know a good time to discuss. Thanks
$100 USD in 1 day
6.0
6.0
21 freelancers are bidding on average $168 USD for this job

Hi, I understand you're experiencing Outlook email delivery issues on your iMac and need help diagnosing why messages are bouncing, along with cleaning up your cluttered desktop without affecting important files. I'll start by troubleshooting your Outlook account, mail settings, Exchange/SMTP connectivity, and account configuration to identify the cause of the failed deliveries. Once email is working correctly, I'll organize your desktop, remove unnecessary downloaded files safely, and leave your Mac clean and easy to manage while ensuring nothing important is lost. Best regards, Muhammad Usman
$220 USD in 4 days
5.0
5.0

Hi, I reviewed your iMac issue: Outlook work email is bouncing without notifications, and your desktop is crowded with downloaded files you can’t remove. I’ll troubleshoot the Outlook and Microsoft Exchange connection by checking account sync, message delivery, server settings, and authentication, then verify what’s happening with your Gmail addresses too. On the clutter side, I’ll help you sort and remove downloads safely on macOS, using Finder views and proper file-management steps so nothing important gets deleted. I’ll keep communication clear, work clean and safe, and focus on quick fixes with solid troubleshooting. Let’s discuss here now.
$150 USD in 7 days
3.2
3.2

Hello, I handle Microsoft Outlook and Gmail account issues on macOS, including silent send failures, Exchange errors, and browser-based mail checks. My Troubleshooting process starts with mail logs, account status, SMTP settings, cached credentials, and Firefox session checks to find why messages bounce without alerts. I will first confirm the failing account path, then test sending from Outlook, webmail, and the other addresses to isolate the source. After that, I will clean the downloaded desktop files safely, using careful Computer Repair steps so nothing important is removed by mistake. Best regards, Teo
$200 USD in 2 days
0.0
0.0

With expertise in troubleshooting email systems and optimizing digital workspaces, I propose the following solutions: 1. For Outlook email bouncing and Gmail issues on Firefox: - Diagnose email configurations and server settings - Check for recent updates affecting email setup - Validate passwords and authentication methods - Optimize email clients and provide best practices 2. For desktop clutter: - Assess and categorize cluttered files - Implement an organizational system - Offer training on desktop organization - Enable backup solutions for data protection I look forward to collaborating with you to streamline your digital environment and enhance productivity. Let's discuss additional aspects such as email security and workflow optimizations for a tailored approach.
$225 USD in 5 days
0.0
0.0

I will lead the diagnosis of the Outlook failure on your iMac and deliver a clean, verified email setup plus an organized desktop without risking important messages or files. I’ll first capture the exact bounce behavior, confirm whether the work mailbox succeeds through webmail, and separate an Outlook configuration issue from an employer-managed Exchange problem. I’ll coordinate suitable specialist support where needed while remaining your single contact for scope, testing, and delivery. Before changing accounts or removing downloads, I’ll preserve relevant data and review deletion targets with you. The final acceptance check will cover sending and receiving test messages, attachments, both Gmail accounts, the secondary Outlook account in Firefox, and a desktop cleanup you approve. Does “bouncing” mean messages remain in Outbox, generate a rejection email, or Outlook itself repeatedly opens and closes?
$220 USD in 2 days
0.0
0.0

With over a decade of experience in troubleshooting, coding, and development, I bring proven proficiency to the table when it comes to resolving issues with your iMac. My expertise extends to Outlook and Exchange on macOS, making me well-equipped to tackle your email problems head-on. Throughout my career, I've assisted numerous clients in fixing similar bugs and glitches efficiently, providing them with uninterrupted connectivity. I'm confident that I can lend my skillset to ensure your work emails are no longer bouncing. Additionally, part of my skills includes desktop organization and decluttering on macOS. Given your struggle get rid of multiple downloaded files filling up your screen, my expertise comes handy here as well. I'll not only rid your iMac of these unnecessary files but will also leave you with a neater desktop environment that boosts productivity. Hiring me means you get a professional who is dedicated to delivering 100% client satisfaction. You can rely on me for timely delivery, unlimited efforts, all at an affordable rate. Let's get in touch and resolve these annoying issues so that you can focus solely on what matters most: your work!
$250 USD in 1 day
0.0
0.0

Hello, My approach will be: Outlook and work email Review the Outbox, sync status, account authentication, mailbox quota, and any hidden send/receive errors. Check the Exchange/SMTP configuration and inspect any bounce or non-delivery reports to determine whether the issue is with Outlook, the email server, or the recipient domain. Desktop cleanup Check if displayed files are stored on the Desktop, in Downloads, or synced through iCloud. Organize important files into clearly named folders, remove unwanted downloads, and resolve any locked-file or permission issues Best
$250 USD in 7 days
0.0
0.0

As an experienced developer with a particular focus on troubleshooting and delivering scalable solutions, I believe I'm the perfect fit to address your iMac issues. I understand the frustrations that come with technical setbacks and I am confident in my ability to fix your bouncing email problem on Outlook. Having worked with platforms such as WooCommerce, APIs and various payment gateways for over two decades, I have the know-how to tackle complex issues while keeping the bigger picture in mind, ultimately creating clean and reliable solutions. My expertise in Microsoft Technologies will serve this project impeccably well. Additionally, I have extensive knowledge of several email clients including Outlook and Gmail. This makes me suitable not only to fix your current Outlook bouncing problem but also ensure seamless integration of your multiple Gmail addresses with Firefox. Furthermore, my proficiency in MAC allows me to resolve the desktop duplicate file clutter- So rest assured, your desktop will be neat and tidy once again. Beyond just 'fixing' things, my aim is to provide long-term value through efficient and scalable solutions. That means not only addressing the immediate need but also ensuring a stable system moving forward. This approach is perhaps best evidenced by my track record of having clients continue working with me on an ongoing basis; thus preventing them from going through the trouble of continuously searching for developers.
$98 USD in 5 days
0.0
0.0

**Subject: iMac Outlook Bouncing Fix - Complete Diagnostic + Repair + Prevention | Fixed in 1 Hour** Hi there, That "bouncing dock icon but won’t open" problem is something I fix every week. I know how annoying it is — you click Outlook, the icon bounces 15-20 times in the dock, and then nothing happens. No error message, no #### **WHY YOUR OUTLOOK IS BOUNCING ON iMAC** When the dock icon bounces but the app never opens, it means macOS is trying to launch Outlook but the app crashes during startup. In 90% of iMac cases it comes down to 3 root causes: **1. Corrupt Outlook Database or Profile** Outlook for Mac stores all emails, contacts, calendar, and settings in a local database located in your Library folder. If macOS shuts down unexpectedly, Outlook force-quits, or an Office update gets interrupted, that database corrupts. Outlook then fails to load and just keeps bouncing. **2. Conflicting Add-ins or Corrupted Preferences** Third-party add-ins from Teams, Zoom, CRM tools, antivirus, or productivity apps often conflict after a macOS or Outlook update. A damaged .plist preference file will also prevent Outlook from launching properly. **MY 2-STEPS FIX PROCESS FOR YOUR iMAC** I do not use guesswork. I follow a proven protocol to fix this safely and permanently:
$140 USD in 7 days
0.0
0.0

Hello, I can complete your data entry work accurately and on time. I am hardworking and ready to start immediately. Thank you.
$140 USD in 7 days
0.0
0.0

I can help you get your Outlook back to normal and declutter your desktop efficiently. It sounds frustrating dealing with the email bouncing issue, especially when you have multiple accounts. First, I’d troubleshoot the Outlook configuration to identify any settings that might be causing the problem. I’ll also ensure that your Gmail accounts are set up correctly alongside your Outlook email. For the clutter on your desktop, I’ll create a streamlined organization system, helping you easily find files without the chaos. I have done similar work: Modern Real Estate Investment Website - [Link]. Let’s chat about the best approach to tackle these issues. At the very least, you’ll get a free consultation to discuss everything in detail. Regards, Dean
$100 USD in 7 days
0.0
0.0

Hi, I understand you're experiencing Outlook email delivery issues on your iMac and need help diagnosing why messages are bouncing, along with cleaning up your cluttered desktop without affecting important files. I'll start by troubleshooting your Outlook account, mail settings, Exchange/SMTP connectivity, and account configuration to identify the cause of the failed deliveries. Once email is working correctly, I'll organize your desktop, remove unnecessary downloaded files safely, and leave your Mac clean and easy to manage while ensuring nothing important is lost.
$140 USD in 7 days
0.0
0.0

Hey im here for ur solution Im good candidate for ur project. Im already working with another company just i need extraa time for your project . I will finiah within the project time
$140 USD in 7 days
0.0
0.0

Hi, I can help you with both of these issues. For the Outlook problem, I'll check why your emails are bouncing and verify the Outlook configuration, Exchange connection, and account settings. Since you also use Gmail and another Outlook account, I'll make sure they're working properly as well and identify whether the issue is with Outlook, the mailbox, or the mail server. I also noticed from the screenshot that your desktop has accumulated a lot of downloaded files over time. I'll help you organize everything into proper folders and clean up the desktop without deleting anything important. I'll review the files with you before removing or moving them. Once everything is done, I'll test the email to make sure it's sending and receiving correctly and ensure your desktop is organized and easy to use. I've been working in IT infrastructure and user support for many years and have handled similar Outlook, Exchange, and macOS issues remotely. If you're available, I can start right away. Thanks, Abhijit
$101 USD in 3 days
0.0
0.0

I help businesses streamline operations, eliminate repetitive tasks, and build digital solutions that improve efficiency, productivity, and customer experience. I understand the issues you're facing with Outlook and your cluttered desktop on your iMac. Here’s my detailed plan to resolve these problems: **1. Outlook Bouncing Issue:** - **Initial Diagnostics:** I will start by checking your Outlook settings, including account configurations and server settings, to identify any discrepancies that could be causing the email bouncing. - **Mailbox Management:** I will ensure that your mailbox is not full and that there are no restrictions from your email provider that might affect sending/receiving. - **Test Connectivity:** I will conduct tests to verify connectivity with the Exchange server and check for any network issues. - **Gmail Integration:** I will also review the configurations of your Gmail addresses to ensure they are set up correctly to work alongside your Outlook account. **2. Desktop Decluttering:** - **File Organization:** I will assess the downloaded files on your desktop and categorize them into folders based on type or project for better organization. - **Removal of Unnecessary Files:** I will remove any duplicate or irrelevant files while ensuring that important documents are preserved. - **Maintenance Tips:** I will provide you with recommendations on maintaining a clutter-free desktop moving forward. **Why Clients Hire Me:** - 7+ years of customer service and operations experience - Proven track record in managing complex technical issues - Clear communication and fast response times If you're looking for a proactive, dependable freelancer committed to delivering effective solutions, I’d be happy to discuss your project further. Let’s build something that makes your work environment more efficient. **Portfolio Reference:** [Your Portfolio Link]
$150 USD in 7 days
0.0
0.0

Hello, I can help resolve both issues on your iMac remotely. Here's the approach I would take: **1. Outlook / Email Troubleshooting** * Verify the Outlook account configuration and synchronization status. * Check whether the account is Microsoft Exchange, Microsoft 365, IMAP, or POP. * Review the Outbox, Sent Items, Sync Issues, and any error logs. * Test sending and receiving emails to identify whether the problem is local or server-side. * Verify SMTP/IMAP/Exchange connectivity and authentication. * Check mailbox quota, account permissions, and any recent security or authentication changes. * Confirm DNS resolution and internet connectivity. * Compare Outlook settings with your Gmail and secondary Outlook accounts to isolate the issue. * If necessary, rebuild the Outlook profile or repair the Outlook database without affecting your existing emails. **2. Desktop Cleanup** * Identify which downloaded files are safe to remove. * Organize files into appropriate folders (Documents, Downloads, Desktop, etc.). * Remove unnecessary temporary files and duplicates after your approval. * Empty the Trash and verify storage usage. * Leave the desktop clean and organized while ensuring no important files are deleted. Throughout the session I'll explain what I'm doing, make sure no important data is removed, and verify that all email accounts are working correctly before we finish. I can perform the work remotely via AnyDesk, TeamViewer, or RustDesk, whichever you prefer.
$220 USD in 3 days
0.0
0.0

TinyOps Studio can troubleshoot both issues in one controlled remote session. Plan for Outlook: 1. Capture the exact bounce or send failure and separate a local Outlook problem from an Exchange, mailbox, authentication, storage, or domain-delivery issue. 2. Test the same work account in webmail, then inspect Outlook account state, sender identity, sync status, cached credentials, and the current profile. 3. Repair or re-authenticate the account with a backup-first approach. I will rebuild the Outlook profile only if the evidence points there. 4. Send controlled tests to and from Outlook and Gmail, confirm delivery, and document any provider-side escalation if the fault is outside the Mac. Plan for the files: - Review Downloads and Desktop by size, type, and age. - Move uncertain items into a dated review folder, archive what should be kept, and remove only files you explicitly confirm. Nothing is permanently deleted without approval. Deliverables: working send/receive or a precise provider-side diagnosis, an organized desktop/downloads area, and a short root-cause and prevention note. Fixed price: USD 145. Turnaround: one day. I can work through Freelancer chat and an approved screen-sharing session.
$145 USD in 1 day
0.0
0.0

New York, United States
Payment method verified
Member since Jul 31, 2026
$30-250 USD
₹12500-37500 INR
$750-1500 USD
$30-250 AUD
$10-30 USD
₹750-1250 INR / hour
₹600-1500 INR
$30-250 USD
$250-750 AUD
$30-250 USD
€250-750 EUR
$30-100 USD
$10-65 USD / hour
₹750-1250 INR / hour
$50 USD
$25-50 USD / hour
₹600-1500 INR
$250-750 USD
$15-25 USD / hour
$14-30 NZD