Comprehensive Shahem UI/UX Design

$30-250 USD

Closed

Posted 7 days ago

$30-250 USD

Paid on delivery

Shahm UI/UX Design Proposal Request We are looking for a professional UI/UX designer or design agency to design the complete customer, service provider, and driver experience for Shahm across responsive web and mobile applications. The entire project must be completed and delivered within a maximum of 10 days from the official start date. About Shahm Shahm is a digital platform that allows customers to request services and products through one simple interface. The customer deals directly with Shahm, while Shahm manages service providers, suppliers, drivers, purchasing, pricing, fulfillment, payments, and operations in the background. Shahm may include services such as water tankers, vehicle towing, sewage services, waste containers, transportation, equipment rental, building materials, suppliers, factories, contractors, and other operational services. The customer should not need to search for suppliers, negotiate with multiple providers, or understand Shahm’s internal sourcing process. The customer experience should be simple: Select Service, Enter Details, Select Location, Review Price, Submit Order, Track Order, Receive Service. In most services, the customer should only see simple statuses such as: Order Received Order Confirmed In Progress On the Way Arrived Completed Internal supplier searching, provider rejection, dispatch rounds, and operational processes should generally remain hidden from the customer. Project Scope The design should cover three main experiences: 1. Shahm Customer 2. Shahm Service Provider and Supplier 3. Shahm Driver Our immediate priority is a mobile-first Responsive Web App that works extremely well on smartphone browsers. The same UX architecture and Design System should later be reusable for iOS and Android applications. Customer Experience The customer journey should include: Mobile Login, OTP Verification, Home, Select Service, Order Form, Location, Attachments, Order Summary, Price, Payment, Submit Order, Track Order, Communicate with Shahm, Completion, and Rating. Main customer screens should include: - Login and OTP - Home - Services - Service details - Create order - Location selection - Map and location-link options - Image, video, voice note, and PDF attachments - Order summary - Pricing - Payment - Order confirmation - Active orders - Order history - Order details and timeline - Notifications - Chat with Shahm - Profile - Saved addresses - Support Communication is a major part of Shahm. There should be strong communication between the customer and Shahm through in-app messages, notifications, and WhatsApp when required. The objective is to maintain good follow-up, prevent missed deliveries, resolve delays, answer customer questions, and ensure successful order completion. Service Provider Experience A Shahm provider may be a driver, vehicle owner, fleet owner, supplier, store, factory, contractor, company, or service team. The design therefore must be flexible and should not be built around only one provider type. Provider onboarding should include: Mobile Number, OTP, Name Confirmation, Provider Type, Activity, Business Details, Assets, Documents, Bank Account, Coverage Area, Services, Approval, and Start Receiving Orders. Provider screens should include: - Registration - Provider type and activity - Business information - Documents - Asset registration - Asset photos - Driver assignment - Coverage area - Bank account - Account review - Home dashboard - Receiving Orders On or Off - Operating capacity - New orders - Order details - Accept or Reject - Submit quotation - Active orders - Completed orders - Assets - Drivers - Messages - Notifications - Wallet - Earnings - Transactions - Withdrawals - Support Order cards should clearly display the service type, approximate location or distance, provider earnings, response countdown, and required action. Some orders will use Accept or Reject, while quotation-based services will use View Details and Submit Quotation. Operating Capacity The provider interface should clearly show operational capacity. For example: Operating Capacity: 0 / 1 or Operating Capacity: 3 / 5 When capacity is full, the provider should stop receiving new eligible orders until capacity becomes available again. Driver Experience The driver experience should be simpler and focused on execution. Main screens should include: - Availability - Current task - Task details - Pickup location - Delivery location - Open navigation - Start task - Arrived at pickup - Loading completed - Heading to customer - Arrived at customer - Start delivery - Delivery completed - Proof of completion - Unable to complete task - Contact Shahm - Notifications - Task history Provider Wallet and Payments Initially, new providers may receive fast payments after completing orders. A clear banner should communicate this, for example: Fast Payment Active Your earnings will be processed quickly after each completed order during your first 10 days. Later, providers should transition to the Shahm Wallet. The wallet should display: Current Balance Available Balance Pending Balance Total Earnings Transaction History Providers should be able to request withdrawal to an approved bank account. Withdrawal statuses should include: Under Review Approved Transfer in Progress Transferred Rejected or Needs Modification Communication Communication must also exist between Shahm and the service provider, and between Shahm and the driver. The platform should support: - In-app messaging - Notifications - Text messages - Voice messages - Images - Files - WhatsApp communication when required This communication is essential for order execution, delivery coordination, issue resolution, customer follow-up, provider follow-up, and successful order completion. Design Requirements The design should be modern, professional, simple, mobile-first, suitable for the Saudi market, excellent in Arabic RTL, adaptable to English LTR, easy for non-technical users, and scalable for future services. A complete Design System is required, including: - Typography - Colors - Buttons - Cards - Inputs - Navigation - Status components - Dialogs - Alerts - Upload components - Order cards - Empty states - Error states - Loading states Deliverables The final delivery must include: - UX Architecture - User Flows - Sitemap - Screen Map - Wireframes - High-Fidelity UI - Responsive Web Designs - Required Mobile App Screens - Design System - Component Library - Interactive Figma Prototype - Error and edge cases - Developer Handoff - Organized Figma files - Arabic-first design with an English-ready structure 10-Day Delivery Requirement The project must be fully completed within 10 days. We expect continuous progress sharing throughout the project rather than receiving everything on the final day. The proposal should include the total cost, estimated screen count, number of revision rounds, team size, relevant previous work, delivery approach, and confirmation of the 10-day delivery commitment. The final objective is to create a product where customers can request services as easily as ordering a ride, while providers and drivers receive a clear operational system for receiving, executing, tracking, and getting paid for orders. The result must be a complete, scalable, developer-ready UI/UX experience, not simply a collection of attractive screens.

Project ID: 40674314

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245 freelancers are bidding on average $199 USD for this job

@rajat07me

With my extensive experience in UI/UX design and web development, I am confident that I can deliver a comprehensive and efficient Shahm digital platform for your customers, service providers, and drivers. Having started my journey in digital services in 2010, my vision has always been to build, improve, and grow an online presence holistically. This aligns perfectly with your requirements as you need a responsive web application that should work exceptionally well on smartphone browsers and have the potential for later reuse on iOS and Android applications. At **360 Elevate**, we are proficient in diverse development frameworks which include what aligns with your goals as well. We have built HRM, CRM systems, and other complex systems similar to Shahm's infrastructure using different full-stack frameworks. What sets us apart is our ability to provide customized solutions tailored to individual business needs. Understanding that each of your service providers can vary greatly from drivers to suppliers or even stores, factories or contractors; we guarantee flexibility in our designs without compromising efficiency. Beyond the mechanisms of Shahm utilization, my team is also adept at brand enhancement that includes logo design and marketing collateral ensuring a professional touch at every customer touchpoint. Choose us for assurance of quality and a digital partnership focused on long-term success!

$199 USD in 7 days

4.9

(191 reviews)

8.2

@gotucat

Hi, I reviewed your request to design the complete Shahm customer, service provider, and driver UI/UX across responsive web and later iOS/Android, with a mobile-first flow that keeps operations hidden from customers. I’ll use a reusable UX architecture and a scalable design system to cover Visual Design, Interaction Design, UI / User Interface, and the required screen set: onboarding, OTP login, service selection, order form with attachments, pricing, payment, tracking, chat/notifications, provider onboarding and order handling, capacity logic, driver task execution, and wallet/withdrawal states. You’ll get clean, consistent components, strong Arabic RTL and English-ready structure, plus an interactive Figma prototype and developer-ready handoff. Let’s discuss here now.

$150 USD in 7 days

4.9

(43 reviews)

6.8

@designer69hub

As a seasoned UI/UX designer with over 8 years of experience, I'm incredibly well-equipped to tackle the comprehensive design needs of Shahm. I have a proven track record of creating visually impactful and high-performing websites, overlayed with my in-depth knowledge of Adobe Photoshop, Illustrator and Figma. I can easily collaborate with your development team to ensure a smooth execution of my design into functional applications for both responsive web & mobile versions of Shahm. My dedication to quality results combined with adhereing to strict timelines aligns perfectly with your 10-day project timeline. With me on board, you're gaining an expert at the intersectionality of design and functionality who will set you up for long-term success.

$100 USD in 7 days

5.0

(75 reviews)

6.5

@marjanahmed13

Hi! My name is Marjan and I'm here to offer you my services as a skilled applicant with over a decade of experience working on Freelancer.com. I believe I am the best fit candidate for this project due to my extensive experience; I would like to have a discussion to get to know that we both are on the same page. Once the scope will be locked, I will start working on it right away.

$140 USD in 7 days

5.0

(8 reviews)

6.1

@Joya1996

The real challenge with Shahm is designing one coherent operational UX for three very different users without exposing the complexity behind fulfillment. The customer should experience a simple request-to-completion journey, while providers need flexible order/quotation and capacity controls, and drivers need a focused task-execution flow. I can structure the UX architecture and reusable Figma design system mobile-first, with Arabic RTL as the primary foundation and English LTR compatibility built into the components. I’ll map the key flows first, then develop wireframes and high-fidelity screens with reusable order cards, status states, messaging, uploads, wallet/payment patterns and edge cases. The prototype and organized developer handoff will keep the architecture reusable for future iOS/Android development. For the 10-day commitment, I would work in continuous milestones with progress reviews rather than leaving validation until delivery. Given the scope, I’d estimate roughly 100–130 unique screens/states, 2 revision rounds, and a focused 2-person design team. Before confirming a fixed cost, I’d like to clarify whether the 10 days covers all three experiences at full fidelity and whether existing Shahm branding/Figma assets are available.

$186 USD in 7 days

4.8

(42 reviews)

6.4

@zainalitariq245

Hi, I can deliver the complete Shahm UXUI system within the 10 day deadline, with Arabic RTL as the primary experience and English LTR ready from the start. I would build the UX architecture first, then user flows and wireframes, followed by the responsive high fidelity UI, design system, component library and interactive Figma prototype. I will cover customer, provider and driver journeys including ordering, tracking, communication, capacity, wallet, payments and edge cases. My approach focuses on reusable components and clear developer handoff so the same system can later support native iOS and Android apps. NOTE: I have carefully gone through your project details and can assuredly deliver what you require. My portfolios, https://www.freelancer.pk/u/zainalitariq245 Looking forward to discussing your project further. Best Regards, Zain A.

$150 USD in 8 days

5.0

(10 reviews)

5.7

@webperfection123

Hi, I understand you need a mobile-first responsive web app and a cohesive UX across three user types. With over 12+ years of experience in UI/UX design, I’ve successfully delivered similar projects on tight deadlines. My approach includes creating a comprehensive design system featuring user flows, wireframes, and high-fidelity UI elements, ensuring an intuitive experience for all users. I also prioritize ongoing communication to keep you updated throughout the design process. I’m confident that I can fulfill the 10-day delivery requirement while ensuring a scalable design. Let’s discuss how to move forward! Please see our portfolio on this link : https://www.freelancer.com/u/webperfection123 Best Regards, Priyanka

$250 USD in 7 days

5.0

(17 reviews)

5.8

@OutsourceMan

Hello Valuable Client, CnEL India can design the complete Shahm experience with a structured, mobile-first and scalable UX approach covering Customer, Service Provider/Supplier and Driver journeys. **Our Methodology:** 1. **UX Architecture** – Define sitemap, screen map, user roles, workflows and service/order lifecycle before visual design. 2. **User Flows & Wireframes** – Map critical journeys such as ordering, tracking, provider acceptance/quotation, driver execution, payments and support. 3. **Design System** – Establish typography, colors, components, status states, forms, cards, navigation and reusable Figma components. 4. **High-Fidelity UI** – Create modern, intuitive responsive screens with an Arabic-first RTL structure and English LTR-ready design. 5. **Communication & Operations** – Design chat, notifications, order timelines, wallet, capacity, document uploads, proof of completion and edge/error states. 6. **Prototype & Validation** – Connect key journeys into an interactive Figma prototype and review usability progressively rather than waiting until the end. 7. **Developer Handoff** – Deliver organized Figma files, component library, specifications and clear handoff documentation. Because of the extensive scope, we would work in parallel on prioritized flows to meet the 10-day target while maintaining design consistency and quality. **Regards, CnEL India Team**

$140 USD in 15 days

4.8

(9 reviews)

5.8

@Hammadhassan21

Hey, I’ve carefully reviewed your Shahm project, and I understand the priority is a complete, scalable UX system that makes complex service operations feel simple for customers while giving providers and drivers clear workflows. I can help design this mobile-first in Figma with strong Arabic RTL foundations and an English-ready structure. I will deliver the UX architecture, user flows, high-fidelity responsive screens, reusable design system, and interactive prototype, covering customer ordering, provider operations, driver execution, communication, payments, and edge cases. I’ll keep the Figma files organized for straightforward developer handoff and maintain continuous progress throughout the 10-day schedule. I have hands-on experience with similar projects and would be happy to share relevant examples during our discussion. One quick question: Is the Shahm brand identity already finalized, or should I establish the visual direction within the design system? Portfolio: https://www.freelancer.com/u/Hammadhassan21 Best Regards, Hammad Hassan

$150 USD in 5 days

4.5

(23 reviews)

6.2

@denisSolution

Hi, I'm Denis. I've designed complex multi-user platforms with mobile-first flows, role-specific dashboards, and integrated communication systems similar to what you're describing for Shahm. I understand you need a complete, reusable design system for customers, providers, and drivers delivered in 10 days. The key is balancing simplicity for non-technical users while handling Arabic RTL, English LTR, order flows, real-time tracking, and wallet management within a single system. I'll approach this by first mapping the 3 user journeys in parallel—customer ordering, provider operations, and driver execution—then building a modular component library that adapts across all screens. The Figma prototype will include edge cases like capacity limits, fast payments, and multi-format attachments, with clear developer notes for handoff. The biggest risk is compressing discovery into 10 days without sacrificing quality. I'll mitigate this by prioritizing core flows first and iterating based on feedback while maintaining the design system's consistency. I can start working right away. Let's connect and discuss the details. Thanks, Denis.

$30 USD in 2 days

5.0

(9 reviews)

5.3

@melikatfz

Hello, Is the primary target audience for Shahm based in Saudi Arabia? Are you open to exploring some fresh, innovative design elements? Excited to design Shahm's platform! For this project, I'll focus on creating an exceptional UI/UX experience that seamlessly guides users through each step. One potential challenge is ensuring the Arabic RTL design is equally intuitive; my strategy includes iterative testing with native users to ensure clarity. I will share examples of previous work in chat. I'd love to explore your vision further and discuss the specifics over a quick chat. Looking forward to building something remarkable together!

$250 USD in 4 days

5.0

(17 reviews)

5.1

@FizzaNadeemK

Hello, I understand you need a complete mobile first UI/UX system for Shahm covering customers, service providers, suppliers and drivers, with Arabic RTL and English LTR support. The key priority is a simple customer journey with a strong operational experience behind it. I can design the complete UX architecture, user flows, wireframes, high fidelity Figma screens, responsive layouts, reusable design system, component library, prototypes and developer handoff. I’ll also cover communication, order tracking, payments, capacity, notifications, edge cases and all three user experiences within the 10 day deadline. I can start immediately and provide continuous progress throughout the project while keeping the design scalable for future iOS and Android development. Best Regards, Fizza

$70 USD in 2 days

5.0

(14 reviews)

5.0

@longngoc2307

Hi, there - Truong here. "SHAHEM UI/UX DESIGN SYSTEM" — you need a complete service flow that users can understand instantly. I would design the UX around three clear journeys: customer ordering, provider operations, and driver execution. The key is creating reusable components and status flows so new services can be added without redesigning everything. I would structure the Figma system with Arabic RTL first, English-ready layouts, mobile-first screens, user flows, and developer handoff. How many services should be included in the first design phase, and do you already have brand guidelines? thank you.

$140.03 USD in 2 days

5.0

(4 reviews)

5.1

@msaqibimran

Hi, creating a user-friendly flow for Shahm's service request process will be pivotal, especially considering the step-by-step journey from selecting a service to tracking the order. I plan to focus on simplifying these interactions while ensuring the customer experiences seamless communication with Shahm through in-app messaging and notifications. Could you clarify the total number of screens you anticipate for this project? Understanding the exact scope will help tailor the design specifically to your needs. Additionally, if there are any existing competitor sites or brands you admire, sharing those would inform my design direction significantly. My design process begins with mapping user flows to minimize friction and enhance the overall experience. I prioritize layout balance, spacing, and type hierarchy, ensuring each screen looks and feels intentional. This is particularly important for Shahm, as both customers and providers need clear guidance throughout their interactions. I’m looking forward to discussing how we can structure this project effectively to meet the 10-day deadline and ensure we're aligned on both the timeline and the project scope. Best regards, Mohammad

$60 USD in 1 day

5.0

(3 reviews)

5.2

@chiragpipal

⚠️ If you're not happy, you don’t pay. ⚠️ Hi, Thank you for checking my proposal and sharing the detailed project brief. I can build your UI/UX design for Shahm using Figma and Bootstrap with a modern and mobile-first approach. I will deliver: • Complete UX architecture and user flows • High-fidelity UI designs for all key screens • Responsive web designs adaptable for mobile and future apps • Comprehensive Design System and component library • Interactive Figma prototype covering edge cases • Organized Figma files for seamless developer handoff • Regular progress updates to ensure we meet the 10-day deadline You will also receive documentation and support for implementation. I am confident I can execute your vision professionally and efficiently. Looking forward to discussing the timeline and next steps. Best regards, Chirag Pipal

$150 USD in 7 days

5.0

(6 reviews)

4.8

@ankitgraphic

Hi, with 8+ years of experience in UI/UX design for multi-role service platforms, I specialize in scalable, mobile-first design systems for Arabic RTL markets. For Shahm I'll design the full Customer, Provider, and Driver experience, UX architecture, user flows, sitemap, wireframes, and high-fidelity UI, covering login/OTP, order creation, location/attachments, pricing, payment, tracking, and chat for customers; onboarding, capacity, order cards, wallet, and withdrawals for providers; and a focused execution flow for drivers. I'll build a complete Design System (typography, colours, components, status/empty/error states), Arabic-first with English-ready structure, and deliver an interactive Figma prototype with organised developer handoff, sharing progress continuously to meet your 10-day timeline. Freelancer Profile: https://www.freelancer.in/u/ankitgraphic Ready to start whenever you are, happy to share relevant platform UI/UX work right away. Best regards, Ankit Nigam

$300 USD in 10 days

5.0

(3 reviews)

4.9

@msalmanmalik01

Hi, What specific features do you envision for the user experiences across customers, service providers, and drivers? I propose a seamless mobile-first design that simplifies the order process while enhancing communication. With over 6 years of experience in UI/UX design and a strong focus on responsive applications, I deliver user-friendly interfaces tailored to your needs. I will develop the complete design system, including wireframes, high-fidelity UI, and interactive prototypes, ensuring everything is adaptable for both web and mobile. I understand the importance of timely delivery; I can commit to the 10-day completion requirement while providing continuous progress updates. Let me know the total screens you envision, and we can discuss a reasonable cost and the number of revisions. Looking forward to creating an exceptional experience for Shahm! Best, Salman Malik

$120 USD in 2 days

5.0

(21 reviews)

4.8

@emilesd617

Hi, I am a UI/UX designer and product-focused frontend developer with 8 years of experience designing complex web and mobile platforms, with a background in multi-role SaaS products, operational dashboards, marketplaces, and mobile-first responsive systems. I am familiar with Figma, UX architecture, user flows, wireframes, high-fidelity UI, interactive prototyping, design systems, Arabic RTL, English LTR, responsive web design, and developer handoff. For Shahm, I can structure the complete experience for customers, providers, and drivers around clear operational flows rather than just individual screens. I would design the UX architecture, sitemap, screen map, responsive web and mobile screens, complete design system, edge states, and interactive prototype while keeping the customer journey simple and hiding unnecessary internal operational complexity. I can commit to the 10-day delivery schedule with continuous progress updates. Based on the current scope, I would estimate approximately 70–90 unique screens and states, with 2 revision rounds. I work independently and can handle the full design process from architecture through developer-ready Figma handoff. My proposed total cost is $250 for the complete design scope described. Please contact me with the best time for you to have a quick chat. Looking forward to discussing more details. Thanks.

$250 USD in 7 days

5.0

(5 reviews)

4.9

@rbtech1984

Hello!! Your Shahem design project can be transformed into a polished, consistent, and user-friendly interface with a clear visual system, responsive layouts, and carefully structured screens that are ready for development. * Do you already have wireframes, branding, or existing screens to continue from? * How many screens or user flows need to be designed? * Do you have any reference apps or preferred visual style? The solution will include UI/UX design, user-flow planning, wireframes where required, high-fidelity screen designs, typography and spacing, reusable components, responsive layouts, interactive states, and a developer-ready design system. Relevant UI/UX, mobile app, web application, Figma, and design-system projects have been completed before, focusing on clean interfaces that are easy for users to understand and straightforward for developers to implement. Let us review the existing Shahem requirements and key user flows so we can structure the design around the most important screens first. Best regards Farhin B

$100 USD in 3 days

5.0

(3 reviews)

4.8

@arslanshahid386

Hi, I can help you with this project. I have relevant experience with your required stack and can handle the work from development to testing and delivery. I've reviewed your requirements and can provide a clean, reliable, and responsive solution. Let's discuss the details and get started. Best, Arslan Shahid

$30 USD in 7 days