Hello,
My name is Sophia. I'm a native English speaker with 3 years of experience in customer support and 2 years in sales. I've worked in various industries ranging from health, real estate, construction, marketing and tourism during which I handled various roles like appointment setting, outbound and inbound calling, email handling, live chat support, research, project management, customer complaint resolution, order processing and various other administrative roles which enabled me to multitask easily under high demanding, fast-paced work environments.
I'm confident with my experience and skills in these areas, each array of duties associated with each company will be regulated and managed accurately and on time. I'm a very organized individual, I manage my time efficiently, pay attention to detail, adhere to instructions and adapt easily to changes when required. I handle roles assigned to me with hard work, discipline and respect, you can be rest assured with my assistance, each business will receive the adequate support required for the smooth running of their affairs.
I'm also very tech-savvy with experience in using various administrative tools, email management systems, VoIP services, and CRM systems. I'll welcome the opportunity to discuss further on the job and answer any questions you may have, at a time of your choosing. Please feel free to contact me if my proposal meets your requirements. I look forward to your response.
Regards,
Sophia.