Need a UK based freelancer assistant to record incoming calls to evaluate our customer service
$10-30 USD
In Progress
Posted over 7 years ago
$10-30 USD
Paid on delivery
As the title says, we require somebody based in the UK to record few incoming calls about 5 mins or less each and then send over the recording so we can evaluate our customer service.
Budget is $75 or the GBP equivalent.
I am born in the UK and have always lived here, I can help with what you need.
I develop applications mainly so can assure you my quality of work is high
I already record all of my phone calls and can upload to my mediafire account as mp3 or any desired format for you to download as and when you feel fit.
All the best - Cliff
I'm currently an app developer for the company I work for but before that I worked on an IT Helpdesk for 10 years. If you can tell me a bit more about what service the customer service is for I can probably give you some really good feedback from my own experience and how they can improve. As I work during the day though the phone calls would have to be at set times (either in the evening or at a pre-arranged time when I go on lunch!). I have an Android phone as well so can probably download a recording app and send the files straight to you after the calls. I promise you, I would be the ideal candidate for this job! Also how many calls do you want a recording for?
Kind Regards,
Mike.
Hi,
Have good experience with inbound calls and monitoring from around the UK. Good attention to detail.
Please clarify:
- Nature of the calls
- Would I record the calls, or would you send me recorded calls for analysis
- How many is 'few'
- Expected turnaround time from sending the calls to receiving data to evaluate