Hello,
My name is Sophia, I'm a native English speaker with 3 years experience in customer service support and 2 years experience in sales. I've worked in various industries ranging from health, real estate, digital marketing and tourism, during which I handled roles like internet research, report writing, technical assistance, email handling, outbound and inbound calling, data entry, Appointment setting, CRM and a whole lot more which enabled me to multi-task easily under fast-paced, high demanding work environments. I can guarantee you with my assistance and skillset, every task will be handled properly and on time.
I'm very tech-savvy with experience in using software and platforms like Kayako, Keap, Vanillasoft, Salesmate, Airbnb, Zillow, Trello, Zendesk, Slack, G Suite, Microsoft Office Suite etc. I'm a quick learner and I will be dedicated to any training imperative for this position, I'm very detail-oriented, I assimilate easily into new work roles, adhere to instructions and manage my time efficiently.
After spending 2 years as a customer support agent at my last job, I'm looking to take a step up to manage bigger responsibilities in a more specialist market where I can harness my skills and grow as an individual.
I'm available 18hrs per day/6 days a week and also open to working overtime if required. I would welcome the opportunity to discuss the core details, and routines associated this job at a time of your convenience via chat.
Regards,
Sophia.