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Virtual Chat Assistant for Trial Users

We are looking for someone who can onboard our trial users via online chat when a trial user login to our platform for the very first time. This person will help them set up the system, get them activated with few actions that user has to take, and ask about their business issues that our platform can solve. We get roughly 100 trial sign-ups per month and we are expecting someone to work for 2-3 hours a day (whenever trial is activated so there is no fix hours). Only issue is trial can be activated any business day, in any hour (usually North American clock - 7am to 11pm). We would like to hire someone for 3 months to test, if the project is successful, this will turn into a long term commitment. We are open to shared agent structure so it doesn't have to be 1 person.

Skills: Customer Service, Customer Support, Virtual Assistant

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About the Employer:
( 2 reviews ) Halifax, Canada

Project ID: #16358594

42 freelancers are bidding on average $13/hour for this job

Bhawnakul9

Hi, I have got your job posting on Virtual Chat Assistant for Trial Users. According to your job description you need a fast one for helping you in your tasks. And yes you have mentioned about your time. For your kin More

$4 USD / hour
(74 Reviews)
5.9
sarbjeet911

Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information T More

$5 USD / hour
(2 Reviews)
4.8
VOTIKO

Hi i am expert in chat support and i will handle all chat very professionally. I would loved to provide you service. I can help you with customer service. I have 3 years of experience in customer support. I provi More

$5 USD / hour
(4 Reviews)
3.6
InternationalBPO

Hi We are expert in virtual chat support. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / custome More

$13 USD / hour
(2 Reviews)
3.4
kmiresare

Hi and good day! I am an all around PROFESSIONAL VIRTUAL ASSISTANT . Apart from the skills you have listed I have a very strong knowledge about SEO-SEM too so hiring me is like hiring 5 employees rolled in one. Cur More

$5 USD / hour
(13 Reviews)
3.5
MancM

Hi, My name is Marjan, coming from Europe (CET) I am a customer service representative manager at [login to view URL] If I understood right from the short brief, the job is not much different from my present one, yes I alrea More

$10 USD / hour
(1 Review)
2.8
$11 USD / hour
(12 Reviews)
3.1
AnujKmrRai

Hi, We are a team of two freelancers. We both speak English fluently without any accent. Here is one of my voice recordings: [login to view URL] More

$6 USD / hour
(3 Reviews)
2.7
Heco

I'm available at anytime so this job would be good for me and i speak Fluent English , also live in Europe and have stable internet connection . I have to add i like everything related to internet and computers and th More

$16 USD / hour
(1 Review)
2.5
bpo0995

Hi We are a live chat service provider and are available 24/7. We have our own inhouse team of live agents who have a great experience of handling technical support and customer service via Live chat. Please More

$5 USD / hour
(3 Reviews)
2.0
$3 USD / hour
(3 Reviews)
1.3
nephideguzman

Hi, Before I decided to switch to home-based work set-up, I have 13 years of experience working in Sales and Customer Service fields for companies like Home Shopping Network, BestBuy, Expedia, JPMorgan Chase & Co. a More

$11 USD / hour
(1 Review)
1.2
pattogonon12

I can work few hours on Sundays to Fridays, and several more hours on a Saturday.

$27 USD / hour
(1 Review)
0.4
epchocl

I am an experience service professional who deft at providing support on the phone, chat, email or other social media platforms. I live in Maryland with my time zone being EST so I am positive I will be able to support More

$25 USD / hour
(0 Reviews)
0.0
jasenkajaskic2

Hello, I am interested in this job. Please contact me so we can discuss about it. Thanks a lot. Best regards

$7 USD / hour
(0 Reviews)
0.0
$5 USD / hour
(0 Reviews)
0.0
gquezada26

A proposal has not yet been provided

$22 USD / hour
(0 Reviews)
0.0
$22 USD / hour
(1 Review)
0.1
ortizjennyann

I am a Certified Public Accountant with extensive Customer Support experience which I gained by working on a large cloud-based ERP system. I am reliable, resilient, and keen to details. I believe that can apply all my More

$17 USD / hour
(0 Reviews)
0.0
D2322

Hi, My name is Debdeep Mitra from Mumbai, India. I liked the project, it basic work and easy to do, and i would really like the opportunity to do it. But as there are not much information in what to do and what not More

$3 USD / hour
(0 Reviews)
0.0