Wordpress Content to Zendesk Knowledgebase

Closed Posted 5 years ago Paid on delivery
Closed Paid on delivery

ProofPilot utilizes a WordPress site with custom post types as our knowledgebase. We would like to better integrate the articles from WordPress into Zendesk.

Zendesk has made several tools available in its app marketplace that surfaces knowledgebase content.

The knowledgebase Search App for Zendesk Chat Agents: [login to view URL]

A the Knowledgebase Capture App:

[login to view URL]

You can also contextually suggest content via chat based on the page the person is on. Finally, you are able to use the new AI suggestion tool to proactively suggest answers to incoming e-mails.

This only works with content in Zendesk Guide, which we find to be significantly inferior to a Wordpress.

We'd like to find an elegant way to make our content in Wordpress available via these knowledge surface tools.

API WordPress Zendesk

Project ID: #17870042

About the project

5 proposals Remote project Active 5 years ago

5 freelancers are bidding on average $449 for this job

microwebtechs

Please reply sir please

$250 USD in 1 day
(181 Reviews)
6.2
vadorsky

Hi I can help you because I'm wordpress expert ; all CMS expert ; SEO expert you can go on my website and maybe we can work together as soon as possible See you soon Michel

$388 USD in 10 days
(0 Reviews)
0.0