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# Project Brief: CRM and Lead Intake Automation Build **Client:** Ignite Legal Ops (ILO) **Project type:** Fixed-price build (not ongoing management) **Website:** [login to view URL] (built on Vercel; Squarespace holds the domain only) ## Background Ignite Legal Ops is a legal operations and paralegal support company serving US law firms, paralegal service companies, and LDAs. Practice areas: probate, estate planning, guardianships, conservatorships, civil litigation. Client acquisition is currently manual, no automated intake or follow-up. This project builds that system only, not ongoing outreach. ## Objective A lead capture and follow-up pipeline that: 1. Captures inbound interest from US attorneys/firms through a form 2. Auto-qualifies and sorts leads by practice area and urgency 3. Sends a timed follow-up sequence to leads who don't book a call 4. Routes qualified leads to Calendly 5. Gives a basic dashboard view of the pipeline ## Recommended Platform Zoho Bigin or Zoho CRM, unless the developer has a strong reason to recommend something else. Must support web forms, pipeline stages, workflow automation, and email sequences without needing extra paid add-ons. ## In Scope - CRM setup (pipeline stages, lead fields, practice area tagging) - Lead capture form (practice area, matter volume, urgency), embedded on the Vercel site - Instant automated acknowledgment on submission - Auto-tagging/sorting by practice area and urgency - Follow-up email sequence (3 to 5 emails over ~14 days) for leads who don't book - Calendly integration - Basic reporting view (leads by source, stage, practice area) - Testing before handoff, plus a short walkthrough of how to use it ## Out of Scope - Ongoing outreach, social media, or content management - Copywriting beyond the form and follow-up sequence (ILO provides copy direction) - Ongoing monthly management after handoff - Paid ads ## Notes - No em dashes in any copy used in the build - Conversion flow should end in a Calendly booking ## ILO Will Provide - Copy direction for form/emails - Calendly link - Access to the Vercel site - Practice area list and qualification criteria ## Questions for the Developer's Proposal 1. Platform choice and why (if not Zoho) 2. Fixed price for the scope above, what's included/excluded 3. Estimated turnaround time 4. Is the platform's subscription billed separately to ILO? 5. What do you need from us to start? 6. Relevant past work (CRM/lead capture builds)? ## Payment Terms One time payment can be mutually decided based on market standards. ## Timeline No hard deadline. Target: working system within 2 to 3 weeks of kickoff.
Project ID: 40686261
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84 freelancers are bidding on average ₹26,390 INR for this job

As an experienced digital agency, 360 Elevate, my team and I are adept at designing and building systems that streamline business operations and boost productivity. Our proficiency with CRM systems like Zoho Bigin and extensive knowledge of PHP will enable us to create a robust CRM Development & Lead Management Automation System that aligns perfectly with Ignite Legal Ops' needs. We understand the essence of efficient lead management and the importance of crafting precise pipelines, tagging leads accurately, automating email sequences, and even integrating calendaring functions for seamless scheduling — all within budgetary and timeline constraints. Moreover, our track record is a testament to our capability in executing similar projects successfully. For instance, we built and improved CRMs for other clients which entailed setting up pipelines, designing forms, creating automated workflows including email sequences and integrating third-party tools like Calendly to enhance functionality. Ignite Legal Ops can rely on us not only to deliver this system on time but also provide comprehensive testing before handing over the project ensuring quality assurance. Furthermore, we pledge to provide you with a clear walkthrough of how to efficiently work the CRM system as part of our commitment to exceptional post-delivery support.
₹19,999 INR in 7 days
9.8
9.8

The important part here is not just setting up a CRM, but making the full conversion flow work as one system: website enquiry → qualification → follow-up → Calendly booking → pipeline update. I would review Zoho Bigin and Zoho CRM against the exact workflow and recommend the option that covers web forms, automation, email sequences and reporting without unnecessary add-ons. The build would include the lead fields and stages, embedded Vercel form, practice area/urgency tagging, instant acknowledgement, timed follow-ups and basic reporting. One workflow I would handle carefully is the Calendly handoff. Once someone books, their CRM record should move to “Call Booked” and any remaining follow-up emails should stop automatically. Before starting, I would need your qualification criteria, practice area list, Zoho access, Calendly details and Vercel access. I would also test the complete journey before handoff and provide a short walkthrough. Portfolio: https://www.freelancer.com/portfolio-items/11539740-microlent-systems-portfolio Happy to discuss the Zoho setup and map the workflow before implementation. Jenifer
₹25,000 INR in 30 days
9.5
9.5

Your biggest requirement is a lead intake system that can qualify legal prospects automatically and push the right people toward Calendly without manual chasing. If that logic is not structured well from day one, firms end up with messy lead data, weak follow-up, and no clear view of which practice areas are converting, so I’d build the pipeline, tagging, and sequence rules together rather than as separate pieces. I’ve handled CRM builds with custom fields, embedded forms, workflow automation, and booking integrations where the goal was to replace manual intake with something practical and easy to manage after handoff. Since your site is on Vercel, I can keep the form integration lightweight while making sure the CRM side does the real qualification and reporting work. I also keep the final setup easy enough that your team can review leads and stages without technical help. I can include a short walkthrough after testing so your team knows exactly how to use the system. - Are you leaning toward Zoho Bigin mainly for cost, or are you already using other Zoho tools? - Should the follow-up sequence stop immediately once someone books through Calendly? - Do you want lead source tracking only from the website form, or from other channels as well?
₹25,900 INR in 7 days
8.0
8.0

What you need is less about “installing a CRM” and more about creating a dependable intake path for law-firm leads from first inquiry to booked consultation. The usual failure point in these setups is that practice area, urgency, and follow-up are handled loosely, so I’d structure the fields and automation rules first, then build the embedded form and booking path around that logic. I’ve worked on lead capture and CRM workflow setups where form submissions had to trigger acknowledgments, segmentation, timed emails, and handoff into scheduling. For this project, Zoho is a sensible direction because it can cover forms, pipeline stages, workflows, and email automation in one ecosystem, which helps avoid extra paid tools. I can also clearly separate what is part of the one-time build and what would remain under the platform subscription billed to you. Once the criteria are confirmed, this can be built and tested within your target window without overcomplicating the stack. - Do you already have the exact pipeline stages in mind, or would you like me to propose them based on your intake flow? - Should urgent leads be treated differently in the automation, such as faster follow-up or a direct Calendly route? - Will ILO provide the sending email account credentials or just the copy direction and Calendly link?
₹25,000 INR in 7 days
7.3
7.3

With over a decade of experience in web development, I believe I'm the ideal candidate for your CRM and Lead Management Automation project. While my pitch may be unconventional as it doesn't align directly with the CRM platform you've mentioned, my skillset in PHP and Laravel allows me to create tailor-made solutions that better fit unique needs like yours. We'll build a comprehensive system from start to finish, including the CRM setup that meets all your requirements minus extra paid add-ons. Having worked on numerous projects both in WordPress and Shopify stores, I've always prioritized performance, user experience, and most importantly, conversions. These same principles will be applicable to your project too- with fast communication and on-time delivery as my standard mode of operation. In conclusion, by engaging me for your project not only will you leverage on my experience and skill in creating scalable and secure web-solutions but also derive value through a post-launch support provision of one month plus clean, scalable & SEO-Optimized Code which are fundamentally oriented towards improving search traffic & ranking. As an entrepreneur myself I deeply understand the desire to turn ideas into powerful solutions- let's do this together! I'm looking forward to discussing your project further! Sush
₹25,000 INR in 7 days
6.8
6.8

As a seasoned developer with over 8 years of experience, I'm well-versed in diverse platforms and frameworks. Although Zoho Bigin and CRM seem excellent choices, my main concern is providing the best long-term solution to meet your unique needs. For your Ignite Legal Ops project, I recommend a custom-built solution leveraging my skills in PHP and software architecture. This empowers us to tackle all your requirements from lead capture forms to automated email sequences without any dependencies on extra paid add-ons. Throughout my career, I've successfully delivered over 200 projects much like yours. My expertise will be particularly invaluable in the design stage of the CRM setup, ensuring seamless pipeline stages, lead fields, practice area tagging, and more. Not only will I deliver your system within the two to three-week timeline you target, but I'll also offer comprehensive testing before handoff and a user-friendly walk-through so your team can easily manage it post-completion.
₹27,500 INR in 7 days
6.5
6.5

As an experienced freelancer with an extensive background in CRM setup and workflow automation, I am confident that I can deliver the Ignite Legal Ops project with absolute efficiency. While Zoho Bigin or Zoho CRM is your recommended platform based on the project needs, I'd also like to suggest alternatives if you allow. Over the years, I've built automation systems that reduce manual work and improve productivity like n8n automation system and GHL funnels. Similarly, my expertise in AI chatbots integration will be a great addition as it enables instant acknowledgment on form submission and also enhances follow up sequence efficiency. Additionally, being skilled in UI/UX design, I can ensure a seamless user experience across all the stages of the pipeline. In terms of project management, I am a meticulous planner who values timelines without compromising quality. Hence, you can expect a fully operational system within 2-3 weeks of our kickoff. To address some of your questions; subscription billing may vary based on platform choice but rest assured all costs will be transparently communicated with no hidden fees. For kick-off, I need access to Vercel site along with practice area list and qualification criteria to personalize your CRM effectively.
₹25,000 INR in 17 days
6.0
6.0

Your follow-up sequence will fail if it triggers on every lead instead of only non-responders. Most CRM workflows send emails to people who already booked, which kills conversion and wastes Calendly slots. Quick questions - are you planning to track more than 100 leads per month from day one? And do you need the system to handle multi-touch attribution if leads come from both the website form and referral sources? Here is the architectural approach: - ZOHO CRM: Build custom pipeline with practice-area-specific stages, conditional workflow rules that pause email sequences when Calendly webhook fires, and lead scoring based on matter volume plus urgency flags you define. - WORKFLOW AUTOMATION: Set up time-delayed triggers (day 2, 5, 9, 14) with branch logic that stops sending if lead status changes to "Booked" or "Responded," preventing duplicate outreach. - CALENDLY INTEGRATION: Use Zapier or Zoho Flow to push booking data back into CRM, auto-update lead stage, and fire internal Slack/email notification so your team knows a call is scheduled. I've built similar intake systems for 4 legal tech companies where we reduced manual follow-up time by 80% and increased booking rates from 12% to 31%. Let's schedule a 20-minute call to map your practice area logic and qualification rules before I scope the fixed price.
₹22,500 INR in 7 days
6.2
6.2

hey , i can help you with zoho implementaions.............................connect to me in chats......................................................................................................................................................................................................
₹45,000 INR in 7 days
6.2
6.2

Hello, I have 17+ years of development experience and can build this as a focused fixed-price automation project, with Zoho Bigin/CRM as my preferred platform because it provides the required pipeline, web forms, workflows, email automation, tagging, reporting, and Calendly integration. My approach will include: * Configure CRM fields, practice-area/urgency tagging, pipeline stages, lead capture and instant acknowledgment. * Build the 3 to 5 email follow-up sequence over approximately 14 days, with booking-based logic to stop follow-ups once a Calendly appointment is scheduled. * Embed the form into the Vercel website, configure reporting, test the complete lead-to-booking flow, and provide a handoff walkthrough. I can deliver the working system within 2 to 3 weeks. My fixed-price scope would include the configuration, integrations, automation, testing, deployment, and handoff. Zoho subscription costs, Calendly subscription, and any third-party paid services would remain separate and be billed directly to ILO. To start, I would need Zoho access, Vercel/site access, Calendly link, practice areas, qualification criteria, and your copy direction. I’d be happy to finalize the fixed price after reviewing the existing site and confirm the implementation plan. Looking forward for connecting. Best Regards, Nisha
₹25,000 INR in 27 days
5.5
5.5

With extensive experience in web development and a keen proficiency in PHP, I am well-equipped and excited to tackle your CRM and Lead Management Automation project, harnessing either Zoho Bigin or Zoho CRM. I understand the importance of capturing, qualifying, and effectively managing leads in any business, especially when acquiring clients manually without automated processes like brainstorming or follow-up sequences. As a key part of my strategy, I encourage collaboration. I actively listen, adapting my approach to bring your vision to life on-time with regards to your requirements. Given my background in web development and skills with React, CSS3, HTML5, Laravel, and PHP - I'm fully capable of providing the precise functionality you're seeking. My solutions combine streamlined workflow automation (capturing leads' information via forms), intelligent lead routing (through Calendly integration), personalized follow-up sequences to enhance conversion rates and robust analytic dashboards; enabling you to have real-time updates on the lead flow.
₹12,500 INR in 7 days
5.1
5.1

For ILO, I’d use Zoho Bigin Premier and keep the build focused on one measurable flow: inquiry submitted → qualified/tagged → follow-up sequence → Calendly booking → pipeline reporting. I’d configure practice-area and urgency fields, pipeline stages, embedded Vercel lead form, automated acknowledgments, qualification rules, 3-5 timed follow-ups, Calendly integration, and reporting by source, stage, and practice area. My two priorities would be integrations and maintainability, so leads move automatically without creating a CRM setup your team cannot manage after handoff. Fixed price: USD 1,250. Turnaround: 10-14 business days, including testing and walkthrough. Included: CRM setup, form integration, automations, email sequence configuration, Calendly routing, dashboards, QA, documentation, and handoff. Excluded: ongoing outreach, ads, monthly CRM management, and third-party subscription fees. The Zoho subscription would be purchased and billed directly to ILO. To begin, the build requires the Bigin account, Vercel access, Calendly URL, practice-area qualification rules, and approved copy direction. Relevant project: FlexoSpaces, where I implemented Zoho CRM integration, automated lead/proposal workflows, role-based operations, and streamlined sales processes.
₹30,000 INR in 7 days
5.1
5.1

Hi, I’ve worked on lead capture systems with CRM setup, automated email follow-ups, qualification rules, Calendly and website form integrations. I can build this around Zoho Bigin or Zoho CRM and keep the flow simple: lead submits the form, gets an immediate response, is sorted based on the provided criteria, receives follow-ups if they do not book, and qualified leads are sent to Calendly. I’d use Zoho Bigin/CRM for the pipeline and automation, with the form connected to the existing Vercel site. I’ll also set up the basic reporting view, test the complete flow before handoff, and provide a short walkthrough so your team can manage leads without depending on me. A few quick questions before we start: Do you already have a Zoho Bigin/CRM account, or should the setup start from a new account? Do you already have the email copy and qualification rules ready? Should all leads enter the same pipeline with practice area and urgency used for sorting? I can complete this within the 2 to 3 week target. I’ll provide a fixed project price after reviewing the exact CRM setup and automation requirements, with the Zoho subscription billed separately to ILO. I can also share relevant CRM and lead capture work from my portfolio.
₹25,000 INR in 7 days
5.1
5.1

Hello! I have built CRM and lead intake systems with Zoho CRM, automated qualification, email follow-ups, Calendly integration, reporting dashboards, and website form integrations. I have also connected custom Vercel sites with CRM workflows and lead routing. I recommend Zoho Bigin for this scope because it is simpler and cost-effective while supporting pipelines, forms, automation, and reporting. I will configure the CRM, embed the intake form, automate tagging and follow-ups, connect Calendly, test the full flow, and provide a walkthrough. Fixed price: ₹35,000 for the complete scope described. Ongoing outreach and monthly management are excluded. Zoho subscription is billed separately to ILO. To start, I need CRM access, Vercel access, Calendly link, qualification rules, practice areas, and copy direction. Timeline: 2 weeks I am available to start immediately. I will follow your requirements carefully, including no em dashes and Calendly as the final conversion step. I also welcome your suggestions and would be happy to support ILO long term if needed. Thanks
₹25,000 INR in 14 days
5.3
5.3

As a seasoned technology professional, I have spent considerable time designing and developing custom CRMs, streamlining workflows, and building robust automation systems. My experience aligns perfectly with what Ignite Legal Ops is aiming to achieve with their CRM Development & Lead Management Automation System. When it comes to CRM platforms, I would indeed endorse Zoho Bigin or Zoho CRM, as they fit in seamlessly with your project's requirements. However, if there is a compelling reason to diverge, I'm more than open to that discussion. What sets me apart is my ability to see beyond the original project brief - suggesting alternative solutions or workflows that could enhance effectiveness and efficiency. In terms of a fixed price for the project scope you've shared, I will provide a competitive quote including what's included and excluded upfront for transparency. Turnaround wise, expect timely delivery within 2-3 weeks of kickoff. Moreover, I understand the importance of maintaining a clean and organized document process flow while adhering strictly to given budgets and timelines. With me on your side, expect highly-intuitive lead management system that is simple to use but comprehensive in its execution! Offering training and thorough testing before handoff so that this solution is a breeze for your team!
₹12,500 INR in 5 days
5.1
5.1

Hi, We can build the complete CRM and lead intake automation for Ignite Legal Ops using Zoho Bigin/Zoho CRM, integrated directly with your Vercel website. We’ll handle: CRM pipeline, fields, stages and practice-area tagging Embedded lead intake form with qualification logic Automatic lead sorting by practice area and urgency Instant acknowledgment email 3 to 5 email follow-up sequence over 14 days Calendly integration as the final conversion step Basic pipeline and lead reporting dashboard End-to-end testing and handover walkthrough We’ll keep the setup structured, simple to manage, and aligned with your existing website and conversion flow. Timeline: 2 to 3 weeks Pricing: Fixed price based on the final workflow scope Platform subscription: Billed separately to ILO if required We’ll need Zoho access, Vercel access, Calendly link, qualification criteria, practice areas, and your email/form copy direction to begin. Let’s discuss the workflow and finalize the fixed scope.
₹25,000 INR in 7 days
4.9
4.9

Hi, I can build this complete CRM and lead intake automation system for Ignite Legal Ops. Based on the requirements, Zoho Bigin or Zoho CRM would be my first choice because it can handle lead capture, pipeline management, tagging, workflow automation, follow-up sequences, reporting, and Calendly integration in one central system. I will set up the lead pipeline, qualification fields, practice area and urgency tagging, website form integration, automated acknowledgment, and the 3 to 5 email follow-up sequence. The flow will be designed to guide qualified leads toward booking through Calendly. I will also test the complete process before handoff and provide a short walkthrough so your team can manage the system confidently. The CRM subscription would be billed separately to ILO, while my fixed-price quote would cover the complete setup and implementation scope. I would need access to the Vercel website, CRM account, Calendly link, qualification criteria, and email/form copy direction to get started. I have experience building custom CRM workflows, lead management systems, automation, and business dashboards, and I would be happy to discuss the workflow in more detail. Best regards
₹25,000 INR in 7 days
4.7
4.7

I would start with Zoho CRM for the pipeline and qualification fields, first confirming the selected subscription covers the required email/workflow features without extra add-ons. Fixed price: ₹30,000 for the Vercel form, tagging, acknowledgment, 3–5 follow-ups, Calendly routing, dashboard, testing and walkthrough. Turnaround: 14 days after access and approved copy. Platform subscriptions are billed separately to ILO; ongoing outreach/management is excluded. To start I need your field/qualification rules, approved email direction, Calendly link and access. Recent automation work includes a large ManyChat update project. I would test duplicate submissions, booking-triggered sequence stops and opt-outs, and keep all copy free of em dashes.
₹30,000 INR in 14 days
4.4
4.4

Hi, Thanks for sharing your project. It aligns well with work I’ve successfully completed for other clients, and I’m confident I can deliver a high-quality solution tailored to your requirements. Before providing an accurate timeline, scope, and budget, I’d like to clarify a few key details to ensure we're aligned from the start. Freelancer’s proposal character limit makes it difficult to cover everything thoroughly here. If you're available, let's connect via chat. I can walk you through similar projects I've completed, discuss the best approach for your specific requirements, and answer any questions you may have. Once I understand your expectations, I'll provide a clear execution plan with realistic timelines and pricing. I’m ready to get started as soon as we finalize the details and look forward to working with you. Best regards, Mayank Sahu
₹25,000 INR in 7 days
4.1
4.1

✔ I deliver 100% work — 99.9% is not for me. ✔ Workflow Diagram Vercel Form ⟶⟶ Zoho CRM ⟶⟶ Auto Qualification ⟶⟶ Email Sequence ⟶⟶ Calendly ⟶⟶ Pipeline Dashboard ⟶⟶ Handoff Key Highlights ✔ Platform: Zoho Bigin or Zoho CRM. I’ll choose the best fit after reviewing the required automation and plan limits. ✔ Lead intake: custom form embedded directly into the existing Vercel website. ✔ Qualification: automatically tag and sort leads by practice area, matter volume and urgency. ✔ Follow-up: 3 to 5 automated emails over approximately 14 days for leads who do not book. ✔ Calendly: qualified leads are routed directly into the booking flow. ✔ Dashboard: basic reporting by source, stage, practice area and lead status. ✔ Testing: complete end-to-end testing before handoff. ✔ Documentation: short walkthrough and clear instructions for future use. Best Regards, Asad CRM & Automation Developer | Zoho | Workflow Automation | APIs
₹18,000 INR in 13 days
4.0
4.0

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