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@Bethanny
Member since July 20, 2013
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Bethanny

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I've been doing freelancing online jobs since November 2015 here and on another freelancing platform. Experience includes snippet/content writing and transcription of videos, webinars and audio files into Word documents. Also proof-read and corrected subtitles, and wrote articles for a website. Worked for a reputable BPO company for 5 years and 6 months as technical and customer support handling both back office and voice support. Currently working from home as a freelancer.
$10 USD/hr
1 review
2.6
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Portfolio

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Experience

Senior Customer Support Representative

Sep 2009 - Mar 2015 (5 years)

Back office support and voice support for a telecommunications company handling internet, phone, and cable service. Job entailed customer and technical support service answering queries, problem-solving, and performing activation and basic troubleshooting for various customer services within scope of support.

Staff Volunteer

Oct 2008 - May 2009 (7 months)

• Assisted head physical therapist in administering treatment to patients with disabilities • Conducted lessons and evaluation of students having on-the-job training at the rehabilitation centre

Volunteer

Jun 2008 - May 2009 (11 months)

Participated in medical missions, events and disaster monitoring, and rescue and relief operations conducted by the PNRC

Education

B.S. Bioloy

1994 - 1998 (4 years)

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