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$25 USD / hour
Flag of SOUTH AFRICA
johannesburg, south africa
$25 USD / hour
It's currently 3:15 AM here
Joined June 7, 2016
0 Recommendations

Liza B.

@Freakylocoz

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$25 USD / hour
Flag of SOUTH AFRICA
johannesburg, south africa
$25 USD / hour
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Professional

Hi, my name is Liza Boshoff. I am an intelligent driven individual with LOADS of innovative ideas, an open mind and strong analytical and problem solving skills. I am disciplined and punctual and cope well with deadlines and challenges. I love to learn everything there is to learn. I get the job done.

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Portfolio

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Experience

Electronic Order Consultant (Retail)

Clover SA
Oct 2013 - Present
> Monitoring of electronic orders and tracking transfer to AS400/ERMS > Monitor polling system & report/assist enquiries/issues to I.T department > Reporting on: - New product listing monitoring - Follow up & Report on allocation orders and stock shortage issues - Order distribution delays/issues from all branches - Strike rate reporting to Principles - Route closures - Customer setup issues - Product listing issues - Order receiving issues

Call Centre Agent (Retail Exports)

Clover SA
Aug 2012 - Oct 2013 (1 year, 2 months)
Did this only for a year due to being promoted to a better position. > Working with Branch- & Delivery- & Account- & Key Account Managers of branches Nationally & expanding to Africa > Logging & handling of complaints & escalating to management > Arranging special & out of sequence deliveries > Capturing & confirming all exports orders, communicating with the buyers, key accounts and branches directly > Completing COA Certificates and arranging for them to be signed by the state vets

Call Centre Agent (Retail Telesales)

Clover SA
Sep 2011 - Aug 2012 (11 months, 1 day)
Did this only for a year due to being promoted to a better position. > Working hand in hand with branch managers of different branches > Logging & handling of complaints > Capturing & confirming of orders > Arranging special and out of sequence deliveries > Updating and tracking of an assigned Call List / Daily Duties > Phoning customers (also taking inbound calls) > Experience in Supervising and Managing a team in the call centre > Experience in customer support and sales

Education

National Diploma Information Technology

University of South Africa/Universiteit van Suid-Afrika, South Africa 2008 - 2020
(12 years)

Qualifications

National Diploma in Information Technology (12 of 30 Subjects only)

Unisa
2010
• Practicing Workplace English / End User Computing • Introduction to Interactive Programming (JavaScript) • Introduction to Web Design (HTML) • Workstation Technical Skills (A+) • Network Technical Skills (N+) • Business Informatics I (Business Management) • Information Technology Skills I • Accounting Skills I • Introduction to Databases (Microsoft Access) • Digital Logic • Introduction to Programming I (C++) - Graphical User Interface Programming (VB.NET)

Matric Certificate

Afrikaans High School Kroonstad
2007
Subjects Passed: - Mathematics - Computer Typing - English 2nd Language - Computer Studies - Afrikaans 1st Language - Business Economics - Biology

Microsoft Excel 2010 Advanced

Executrain South Africa
2013
This course focuses on the specialized and advanced database capabilities of Excel. This will target people who are using Excel to manage large spreadsheets that contain rows and columns of imported data from third party programs in order to generate reports. > Using lookup functions > Exploring database functions > Working with Pivot Tables and Pivotcharts > Exporting and Importing text > Working with macros > Working with text functions

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