Kartikey S. Profile

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$10 USD / hour

ahmedabad,

india

$10 USD / hour

It's currently 3:16 PM here

Joined May 23, 2018

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Kartikey S.

@KartikeySinghal

0.0

(0 reviews)

0.0

$10 USD / hour

ahmedabad,

india

$10 USD / hour

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Experienced Customer Service Professional

A customer service professional with experience of over 11 yrs in handling clients from more than 100 countries for industries ranging from telecommunication, university students, fmcg, footwear and fashion and spot Forex or FX trading. Adding vast knowledge and value to the work, I have handled clients over phone, chat, emails and technical support tickets.

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Experience

Admiral Markets Global

Mar 2012 - Sep 2017 (5 years, 6 months)

Handling queries via live chat, emails and technical support tickets for clients from over 100 countries. Work involved a series of tasks related to queries about forex trading, order processing, trading terminal issues, client management, payment processing etc.

Etech Inc.

Nov 2011 - Mar 2012 (4 months, 1 day)

Shortlisting of candidates based on job description and contact them for prescreening, arranging the in person interview, and coordinating with the background check agency.

Etech Inc.

Jan 2009 - Nov 2011 (2 years, 10 months)

Assisting prospective students and scheduling their appointment with admissions counselor for a US based university. Also, worked as a customer service representative for a footwear brand of the US.