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EXPLORE
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$5 USD / Hour
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Pakistan (5:52 AM)
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Joined on August 30, 2010
$5 USD / Hour
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I am an ambitious and highly motivated individual with a confident manner. I offer reliability and dedication with certainty that I can excel in all tasks I undertake. I have the ability to work on my own or as part of a team and enjoy the challenges and demands of a busy work environment. I have established a high level of organisational and communicational skills, which I have gained through my experiences as a university student and through my varied commercial experience.
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Experience
Freelance Consultant
Oct, 2013 - Present
•
12 years, 9 months
Self
Oct, 2013 - Present
•
12 years, 9 months
I am working as a freelance consultant. I help start up call centre in all kinds of operational issues.
Oct, 2013 - Present
•
12 years, 9 months
Sales Coordinator cum Admin Manager
Jul, 2011 - Oct, 2013
•
2 years, 3 months
Modern Ajman Steel Factory L.L.C U.A.E
Jul, 2011 - Oct, 2013
•
2 years, 3 months
• Providing excellent customer care to walk in customers • Co-ordinating between clients and various departments in the company • Calling customers for sales order • Preparing quotations for the customers • Negotiating selling price of material with the customers • Responsible for all kind of administrative issues in the company • Updating cash, credit and job work registers on weekly basis • Checking and updating IT related issues in various departments • Responsible for the procure
Jul, 2011 - Oct, 2013
•
2 years, 3 months
Operations Manager
Sep, 2009 - Jul, 2011
•
1 year, 10 months
Kallstar (Australian Based Bpo)
Sep, 2009 - Jul, 2011
•
1 year, 10 months
• Responsible for all the operations related to the call centre • Handling and implementing policies for customer care department • Involved in all HR activities from recruitment to training • Involved in QC department listening to calls & rectifying agents • Making notes for Quality Assurance purposes • Providing product training to new & old agents • Assigning sales target to individuals and to the teams • Listening and rectifying employees issues (all sorts of issues to maintain heal
Sep, 2009 - Jul, 2011
•
1 year, 10 months
Education
CAT Certified Accounting Technician
2002 - 2004
•
2 years
United Kingdom
2002 - 2004
•
2 years
University of the Punjab, Lahore
1998 - 2000
•
2 years
I-Com Intermediate of Commerce
Pakistan
1998 - 2000
•
2 years
Qualifications
BJT Static Patrolling and Guarding
2003
LONDON
Certification related to Security
2003
Certification Microsoft E-Commerce
2001
NICON
Microsoft E-Commerce HTML DHTML JAVA SCRIPT VB SCRIPT
2001
Certifications
US English
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