Claudia G.

Languages: English and Spanish. I've skills in different fields. I can do tasks related to numbers such as mathematics, also translate from English to Spanish and audios or from Spanish to English, translate texts of more than 2000 words. Additionally I have experience in: ACCOUNT EXECUTIVE: • 2+ years of experience selling SaaS or Marketing Services, to SMB and Mid-Market companies in North America. • Knack for selling to VPs and C-Suites of Sales and Marketing, as well as owners and founders of startups and fast-growth companies. • Experience Crafting sales strategies for target accounts, and building/executing on an account plan and quota attainment plan. • Extremely strong communication, and presentation skills via phone, web conference and email. • Experience in a cold-prospecting role, or working with cold-email campaigns. CUSTOMER SERVICE: • Incoming and outgoing calls, management of consultations and use of a corporate and advertising language according to the case. • Attention of complaints and doubts on the part of the clients and preparation of appropriate answers to their different problems. • Live chat management, emails and consultations in this way. TRANSCRIBER FOR ENERGY CERTIFICATION: • Analyze the characteristics of the property in terms of the use of energy and the effectiveness of said energy. • Make the document of the energy certificate evaluating the energy consumption. • Propose improvements with small constructive changes. HANDLING OF MAIN PROGRAMS LIKE: - Google Sheets, Calendar, Word, etc. - Zendesk - Kustomer - CE3X - Masvoz - Slack - Aircall - Monday - Toggl - Excel