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@claimsindexing
Flag of India Ghaziabad, India
Member since August 16, 2012
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claimsindexing

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I'm a freelance professional who can give words just the right emphasis they need to make your content distinctive. I am: A professional with over 21 years of experience in various sectors - including BPO, insurance and content writing A freelance writing professional with over a decade of experience in writing blogs, articles, website content etc. A writer trained by the Writers Bureau ([login to view URL]) under their Comprehensive Creative Writing Course and, A writing professional with experience working on several freelance assignments on contractual / part-time basis for various clients based in USA, Europe, the Middle-East, Asia and Australia
$15 USD/hr
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Portfolio

Recent Reviews

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Experience

Freelance Writer

Sep 2008

Creative-writing done as an individual contributor for: 1) Eternal Solutions - a cultural magazine. Article genres: Inspirational, Relationships and General Interest 2) Life Positive -a magazine aimed at promoting self-growth and self-help techniques. Article genres: Inspirational and Self-help. 3) Voice of Delhi - a Catholic monthly about news and happenings in the Delhi diocese. Article genres: Informative, Historical and Spiritual. 4) Marian Voice - a Catholic monthly aimed at the parishioners o

Assistant Manager (Operations)

May 2001 - Jun 2012 (11 years)

Since May'01 with EXL [login to view URL] (I) Pvt. Ltd., Noida Joined as Senior CCE; promoted as Assistant Manager - Operations in Sep'03 Key Portfolios Handled: Title : RBS Insurance / Direct Line Group Period : Since May'10 Overview : This is a part of the Royal Bank of Insurance Group now christened as Direct Line Group, working in the process dealing with Claims Recoveries that deals with the recovery of money from third parties at fault in an accident involving policyholder. Thus,

Quality Editor

Sep 2000 - May 2001 (8 months)

? Led a team of 20 Executives in a process that involved responding to consumer queries on E-mails for the online retailer Amazon.com. ? Awarded Best QE in 2001. ? Distinction of managing the content-related trainings for all team members based on various promotional offers run by [login to view URL] for their customers. ? Handled staffing levels to cater for volumes particularly during the holiday season. ? Actively monitored the executive responses to customers and ensured that accuracy standards remained cons

Software Developer

Mar 1997 - Aug 2000 (3 years)

? Successful addition of 5 new clients. ? Instrumental in retaining the existing clients for 3 years. ? Stellar in obtaining the percentage of AMCs by 83%. ? Significantly developed the: o Fixed Deposits Package. o Vehicle Management System for Hyundai and Daewoo Motors.

Education

BA - English Honours

1996 - 1999 (3 years)

St. Columba's High School

1982 - 1995 (13 years)

Qualifications

Comprehensive Writing Course (2010)

Writers Bureau

The Writers Bureau is a member of the British Institute of Learning and Development. I began the course in February 2008.

IF1 - Insurance, Legal and Regulatory (2010)

CII

Covered all legal and regulatory aspects of General Insurance (UK)

Oracle and VB6 (2000)

SSI Ltd

Proficiency in Oracle and VB6

Advanced Software Course (1997)

Don Bosco's Technical Institute

Unix C Foxpro

Data Preparation and Computer Software (1996)

Don Bosco's Technical Institute

Flowcharting and Logic building COBOL Dbase Clipper GWBasic Wordstar MS Office

Publications

Many articles

A cultural magazine. Article genres: Inspirational, Relationships and General Interest

Make your dreams work

A magazine aimed at promoting self-growth and self-help techniques. Article genres: Inspirational and Self-help.

Many articles

A Catholic monthly aimed at the parishioners of Noida. Article genres: Religious and Spiritual.

Many articles

A Catholic monthly about news and happenings in the Delhi diocese. Article genres: Informative, Historical and Spiritual.

Lost in transit

A fortnightly women's magazine. Article genre: Informative and Inspirational

Certifications

  • UK English 1
    100%
  • US English Level 1
    100%

Verifications

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