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Valliolah P.

@egnopslatem

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Experienced Virtual Assistant | Customer Service

$6 USD / Hour

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Philippines (9:51 AM)

Joined on August 26, 2010

$6 USD / Hour

Dedicated virtual assistant and remote customer service professional eager to apply my background of 5+ years experience to a quality-focused role. Skilled in efficiently troubleshooting technical issues and delivering exceptional customer service. Bring expertise in data entry, bookkeeping, administrative tasks to streamline operations. Proficient at optimizing product listings and identifying new market trends through research. Quick learner adept at new systems and processes. Diligent worker with proven reliability. Key strengths include: - Resolving customer technical issues and ensuring complete satisfaction - Market research and optimization of product listings - Bookkeeping, data entry, and administrative tasks - Rapidly learning new processes and systems - Reliable diligent work ethic I am dedicated to providing excellent service, meeting deadlines, and surpassing expectations. As a detail-oriented professional with a strong work ethic, I am confident in my ability to add significant value to your projects. Let's collaborate and achieve greatness together!

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Experience

Freelance Graphic Designer

Jan, 2018 - Present

8 years, 5 months

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Jan, 2018 - Present

8 years, 5 months

• Specialize in creating professional logos and other graphic design materials, such as IDs, standee designs, company uniforms, and basketball jerseys, to meet the needs of a diverse range of clients. • Proficient in Adobe Photoshop and Illustrator, and able to use these tools to create high-quality and innovative designs.

Jan, 2018 - Present

8 years, 5 months

Shopify Product Lister

Sep, 2022 - Sep, 2023

1 year

Industrial Electrical Warehouse or IEW

Sep, 2022 - Sep, 2023

1 year

• Organized product names, titles, and MPNs for precise listings. • Conducted online research for detailed product information, enhancing listings with informative content. • Recorded data in Google Sheet for streamlined processes. • Applied photography skills for basic image editing, ensuring high-quality product images.

Sep, 2022 - Sep, 2023

1 year

General Virtual Assistant

Jun, 2016 - Jun, 2021

5 years

eCartly - an e-Retailer and Digital Marketing Agency specialized in e-Commerce

Jun, 2016 - Jun, 2021

5 years

• Provided admin support: data entry, scheduling, and correspondence for operational efficiency. • Handled refunds and customer inquiries promptly, ensuring positive experiences. • Optimized product listings for visibility and sales, conducting thorough trend research. • Delivered email support, resolving issues empathetically and in a timely manner. • Executed cold email campaigns for lead generation and effective product/service promotion.

Jun, 2016 - Jun, 2021

5 years

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