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$10 USD / hour
Flag of NIGERIA
lagos, nigeria
$10 USD / hour
It's currently 9:12 PM here
Joined April 13, 2019
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Francis A.

@fracunna

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$10 USD / hour
Flag of NIGERIA
lagos, nigeria
$10 USD / hour
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On Time
25%
Repeat Hire Rate

Customer Service/Product&Data Analyst/Writer

My name is Uchenna Agodi. I have a 5year experience in providing personalized service. What this means is that I take responsibility for my client challenge or task, go the extra mile and take action to get the desired results. I have Expertise in Customer service, Telemarketing , Social media and Email handling. I also have a experience in Writing and Digital Marketing. Speed. Quality. Solution.This remains my primary objective.

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Experience

Customer Service personnel/Assistant Team lead

Access bank
Aug 2013 - Present
- Accelerate the bank’s competitive advantage by resolving customer complaints promptly and effectively and communicating feedback to back –end for a more improved tailored product/service. - Retaining customers’ trust and loyalty by providing the right information to customers enquiries - Making improvements in the training process of new agents for easier understanding of complex product features /services and helped them communicate better to customers and cross sell where necessary

Education

b sc Marketing

Nnamdi Azikiwe University, Nigeria 2005 - 2009
(4 years)

Qualifications

Certification in Social Media handling

Neuro Linguistics Programming
2016
The Certification involves the training on operating a Professional social media account and also how to launch a Social media marketing campaign

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