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$8 USD / hour
Flag of INDIA
nasik (nashik), india
$8 USD / hour
It's currently 3:36 AM here
Joined January 5, 2013
0 Recommendations

Ghansham M.

@ghanshammahajan

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$8 USD / hour
Flag of INDIA
nasik (nashik), india
$8 USD / hour
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I know what I do easily and what I like to do that I do well.

I am working as Technical Support in India. Many things which I did and do it as technical support. Currently I am able to handle below issue and grow up my skill : Managing servers for web hosting. It includes servers of both the platforms of Linux and Windows. Managing server load in case of high traffic, resolving issues related to Email, DNS, MySql, FTP Implement effective customer satisfaction strategies by identifying and eliminating the root causes of customer problems. Provide comprehensive system support, configuration and maintenance Performed hardware and software installations and provided high-level customer care, and technical support. Taking data backup as well as restoring the hosting accounts from backups. Use various monitoring tools to stabilize the servers Handle server migration, troubleshoots. Managing MySql database and MYSQL databases Handle all types of server issue like Shared, Reseller, VPS and Dedicated server with cPanel. I have also tried some script and work on them like wordpress, OSTicke, WHMCS, BoxBilling, HTML, Virtuzzo, etc... I like face new challenges and learn from it.

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Experience

Technical Support Engineer

Tecsys Solutions Pvt. Ltd.
Mar 2011 - Present
Managing servers for webhosting. It includes servers of Linux. Managing server load in case of high traffic, resolving issues related to Email, DNS, MySql, FTP.Implement effective customer satisfaction strategies by identifying and eliminating the root causes of customer problems. Provide comprehensive system support, configuration and maintenance. Taking data backup as well as restoring the hosting accounts from backups. Handle server migration, troubleshoots. Managing MySql database and MYSQL databases.Ha

Education

Master In Computer Management

University of Pune, India 2008 - 2010
(2 years)

Qualifications

RHCE

Alpha Plus
2010
The Red Hat Certified Engineer (RHCE) is a certification you can earne to become a Red Hat Certified System Administrator (RHCSA). The RHCE certification shows that upi have demonstrated the knowledge, skill and ability required of senior system administrator responsible for Red Hat Enterprise Linux systems.

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