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Member since May 11, 2012
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Customer Service has already been my passion since I started 2008. Inbound and outbound calls dealing with different people has built my character. Commitment, Consistency, Responsibility and Accountability has built me as a whole.
$3 USD/hr
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Dec 2008 - Sep 2011 (2 years)

Worked as an Account Specialist dealing with basic troubleshooting, new account activation, suspension, payment collection, credit report application, sales, up selling, account verification and fraudulent activities


Technical Course

1991 - 1993 (2 years)


Finishing Course for Call Center (2008)

ACE Computer Institute

This certifies that acquired training complies to call center industry BPO

Anger Management Certification (2010)

NCO Academy

This program is course offered to individuals willing to enhance good to great customer service in any situation

? MS Excel Level 1& 2 (2010)

NCO Academy Clark Philippines Inc.

This is to certify that the bearer passed qualification on using this tool

Train the Trainer MS PowerPoint (2010)

NCO Academy Clark Philippines Inc.

Certified complete knowledge on using basic computer skills


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