Irish Mae B.

I'm Irish Mae Ruedas Bayona, 26 years old from Dumaguete City Negros Oriental Philippines. I have a total of 5 years & 7 months’ work experience in the Call Center industry & was a Front office telephone Operator, I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling & dealing with a high volume of calls on a daily basis.I consider my strongest points to be my impeccable phone manners, my clear voice and my ability to deal with agitated or distressed customers