Profile image of itsmugunthan
@itsmugunthan
Member since March 9, 2017
18 Recommendations

itsmugunthan

Online Offline
★ I'm a VIRTUAL ASSISTANT/STATISTICIAN/CUSTOMER SUPPORT having 2 years of experience with strong grip on Statistical Software including ☀ Excel ☀ SPSS ☀ MINITAB ☀ SAS ☀ R STUDIO ☀ Mathematica Statistica and ☀ Eviews. AREAS OF EXPERTISE ★ STATISTICS [ any kind of analysis/ questions/quizzes/tutoring] ★ MATHEMATICS ★ CUSTOMER SUPPORT [ email, live chat] ★ ORDER PROCESSING ★ EMAIL HANDLING ★ DATA PROCESSING ★ SOCIAL MEDIA MANAGEMENT ★ WEB RESEARCH ★ DATA ENTRY/SCRUBBING/MINING ★ EXCEL ★ PDF ★ FORUM /BLOG POSTING ★ VIDEO UPLOADING ★ PROPERTY MANAGEMENT (Airbnb and etc) ★ CRM ★ LEAD GENERATION ⛳ GUARANTEED: ⌚ 24/7 SUPPORT & SERVICE - Timeliness - Reliability - Quality Work - Proficiency and - Excellence Your complete satisfaction is my highest priority. Regards Mugunthan
$8 USD/hr
64 reviews
6.5
  • 98%Jobs Completed
  • 83%On Budget
  • 100%On Time
  • 21%Repeat Hire Rate

Portfolio

Recent Reviews

  • image of jwindeyer Virtual Assistant $24.00 AUD

    “Detailed task done with very high quality and good communication. Will work with him again!”

  • image of streetviper Project for Mugunthan V. -- 8 $2800.00 USD

    “Mugunthan is one of the best employees I have ever hired! He is very professional, always delivers work on time and he is reliable. 5 star experience every time!”

  • image of gr8star888 Project for Mugunthan V. $130.00 AUD

    “Mugunthan provides a very professional service and always delivers beyond expectations. Thanks again!”

  • image of MPowersolar Process survey data $500.00 USD

    “Flexible and fast in responding.”

  • image of gr8star888 Virtual Assistant $25.00 AUD

    “My experience with this freelancer has been very positive. He is super professional and quick to respond. He is also a very skilled assistant.”

  • image of streetviper Project for Mugunthan V. -- 7 $3150.00 USD

    “Amazing customer service representative! One of the best I have worked with!”

Experience

Live Chat/Email Support Representative

Sep 2015 - May 2017 (1 year)

I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.

Administrative Assistant

Jan 2013 - Jul 2015 (2 years)

I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.

Certifications

  • Preferred Freelancer Program SLA
    92%
  • Numeracy 1
    91%
  • US English Level 1
    82%
  • Statistics 1
    77%

Verifications

  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

My Top Skills

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