Good afternoon! IT Professional with over six years of experience in hardware, software and system administration troubleshooting in an enterprise environment specializing in providing highly efficient solutions to enhance productivity that will assist enormously to the company’s mission and vision. Highly proficient in network protocols LAN, WAN, and DHCP troubleshooting, and providing expert technical advice. Highly experienced in security protocols, large-scale deployments and software updates. Also very efficient user account administration and software updates through Active Directory, Windows 2012 Server, System Center Configuration Manager, and server systems installation, maintenance, and updates.