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- 96%Jobs Completed
- 87%On Budget
- 96%On Time
- 16%Repeat Hire Rate
Project for Jonalyn F. -- 2
“She's very easy to work with and takes instructions well. Fantastic English skills!”Luke W. last week
Virtual Assistance (VA) - Help me with anything I need for the day -
“She completed the work”Ken Dah L. 1 month ago
Project for Jonalyn F. -- 2
“Jonalyn was able to complete in a timely manner.”Jason S. 2 months ago
“great freelancer, I will definitely work with her again”Karim Y. 2 months ago
Order Fulfillment 2
“A hard worker at heart; would recommend her assistance with any job duty. Great Job!”Nate 3 months ago
Project for Jonalyn F.
“excellent work again!”Chace F. 3 months ago
Social Media ManagementJan 2019 - May 2019 (4 months)
Managing/Creating social media content to post.
Email & Ticket SupportSep 2018 - May 2019 (8 months)
I am manually sending an invoice for the clients and take care of the email and ticket issues and concerns.
Account SpecialistApr 2017 - Oct 2018 (1 year)
Following up with Card Application, processing fees.
Virtual AssistantApr 2017 - Mar 2018 (11 months)
Taking live chat and respond to emails. Processing orders, payments and resolve issues about the customer's booking.
Account SpecialistMar 2017 - Oct 2018 (1 year)
Removing unworthy images.
Customer Service SpecialistMar 2017 - Feb 2018 (11 months)
Working as a customer service specialist, handling ebay orders, customer's issues.
Database SpecialistNov 2015
I am working as part time in this company, managing complainant and plaintiff information.
Live Chat/Email Support RepresentativeJul 2015 - Mar 2017 (1 year)
I am answering live chat and respond to emails, researching required information using available resources, managing and resolving customer complaints, providing customers with product and service information and processing orders and resolve issues according to procedure.
Administrative AssistantJun 2012 - Jun 2015 (3 years)
I am entering data into a proprietary database using a simple web interface using data found in various industry specific websites, databases and internal documents, maintaining data entry requirements by following data program techniques and procedures, verifying entered data by reviewing, correcting, deleting, or re entering data; combining data from multiple systems when information is incomplete; purging files to eliminate duplication of data.
Administrative StaffMay 2009 - May 2012 (3 years)
I perform many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. I am responsible for storing and filing completed information and maintaining records of work tasks and completed documents.
Information Technology2004 - 2008 (4 years)
Preferred Freelancer Program SLA82%
US English Level 182%
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