Receive inbound customer service calls for contract and retail clients. Provided technical support for multiple websites on a variety of systems. Assisted with bill management, order placement and tracking, product inquiries and loyalty programs.

o Specialized in SEO geared web content creation, Developed personal branding and marketing plans for clients, Performed front and back end website administration and Technical consultation and customer support. o Administered websites for e-commerce, non-profits, personal branding, small businesses and online communities. o Supervised design, security analysis, search engine optimization, branding, and marketing, scripting implementation, standards compliance, future proof development and merchant/client