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$17 USD / hour
Flag of INDIA
kolkata, india
$17 USD / hour
It's currently 9:59 AM here
Joined April 11, 2013
0 Recommendations

Kaushik P.

@kash2710

5.0 (10 reviews)
3.5
3.5
100%
100%
$17 USD / hour
Flag of INDIA
kolkata, india
$17 USD / hour
82%
Jobs Completed
100%
On Budget
100%
On Time
18%
Repeat Hire Rate

Shopify/ Zendesk / Customer Service Guru

Customer service personnel with strong written and oral communication skills. Trained and experienced in resolving customer complaints and promoting conflict resolution. I have 10 plus years of experience in customer service industry and have worked with all the big brands like HP, Dell, Wipro and IBM. I have all the required skills to handle any kind of customers. I have desired skills as on Zendesk as an admin,. I also have my more than 5 years experience in Shopify, Amazon seller central and 2 years experience in Net suite and Gorgias tool. I know how to handle customers with ease and have a great track record regarding the same. I can work under minimum supervision and you can call me as Mr. Reliable

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Portfolio

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Reviews

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Showing 1 - 5 out of 7 reviews
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5.0
$10.00 USD
Kaushik is a very good person. Trustworthy. Reliable.
Data Entry
Telemarketing
Sales
Virtual Assistant
Active Directory
+1 more
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Flag of Onega U.
@Onega
•
6 years ago
2.6
$54.00 USD
Kaushik P. decided not to work on the project, it took us a few days to find out he wasn't planning to work. Other than that he did a average job.
Telemarketing
Sales
Customer Support
Leads
Customer Service
User Avatar
Flag of Serhat C.
@serhatcakmak
•
6 years ago
4.4
$200.00 USD
Good work..
Internet Marketing
Data Entry
Telemarketing
Sales
Virtual Assistant
+1 more
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Flag of Praveen H.
@mailer900
•
7 years ago
5.0
$93.64 USD
kash2710 is always very professional and always on time, follows instructions well, thank you will hire again! [17 August, 2016] kash2710 is very professional and always does a great Job, will hire again!
Internet Marketing
Data Entry
Virtual Assistant
Database Administration
Content Writing
User Avatar
Flag of Nicole L.
@nicoledentallab
•
8 years ago
5.0
$93.02 USD
kash2710 is always very professional and always on time, follows instructions well, thank you will hire again! [25 July, 2016] Kash is very professional, courteous, and fast. Will hire him again!
Telemarketing
User Avatar
Flag of Nicole L.
@nicoledentallab
•
8 years ago

Experience

Level 2 Support

IBM
Feb 2007 - Sep 2010 (3 years, 7 months)

Technical Support

Wipro
Oct 2004 - Feb 2007 (2 years, 4 months)

Education

Bachelor Of information Tech

Manipal Institute of Technology, India 2000 - 2003
(3 years)

Qualifications

Best Customer Satisfaction Score

Wipro
2006

Publications

Tourist Ticketing website

Manipal Education
Ticketing system built on visual basic

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 92%
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