Profile image of lrkessel13
Member since July 17, 2016
0 Recommendations


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10 years plus of customer service experience. 20 years of computer experience including Microsoft software, eBay, Facebook, Myspace, Photoshop. I have a landline only used for business purposes, as well as a cell phone. Newer modeled car for transportation. Days and weekends free, sometimes nights. Open minded, dedicated, and hard working. Always up for a challenge. Avid gamer and all around geek.
$10 USD/hr
2 reviews
  • 100%Jobs Completed
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  • 100%On Time
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Recent Reviews

  • image of ezybonds Contact some people $45.00 AUD

    “Lindsey did a great job on this task. She was helpful, articulated the task to perfection and is very pleasant to work with. I highly reconmend working with her. Will definitely rehire soon.”

  • image of sannyy American native writers only for $2/100 words $1.50 USD

    “Good work, thanks”


Claims Processing Analyst

Dec 2012 - May 2016 (3 years)

Collect, compile and stage required claims-support documentation. File claims with appropriate entity. Perform claim follow-up activities, including monitoring, tracking and providing status of active claims. Prepare and file specific claims and evaluates their accuracy and completeness in accordance with investor guidelines and bank policy. Performs research pertaining to loan events and activities. Gather and documents relevant information in support of claims filing process.

Customer Relationship Manager, Office of the CEO and President

Sep 2010 - Dec 2012 (2 years)

Monitor files that have escalated to an executive level, gave frequent guidance on non-routine situations. Perform root cause analysis to determine the reason for escalation to executives. Quickly identify road blocks and obstacles that ensure timely resolution for a customer. Navigate computerized data entry systems and other relevant applications. Utilize various mortgage information systems


  • US English Level 1


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