Profile image of omoade21
@omoade21
Flag of Nigeria Lagos, Nigeria
Member since March 25, 2019
6 Recommendations

omoade21

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WRITER | CUSTOMER SUPPORT | VA | CIVIL ENGINEER
VIRTUAL ASSISTANT | ADMINISTRATIVE ASSISTANT | WRITER | BUSINESS WRITER | STRUCTURAL ENGINEER AND DESIGN | WordPress | CUSTOMER SUPPORT | SOCIAL MEDIA MANAGEMENT| BUSINESS PLAN I am a highly skilled freelancer with over 4 years of experience in Virtual Assistant, Customer Support, Writing, and Structural Design (Engineering). I have a wide range of skills and services that I have honed to deliver exceptional results in every task I undertake. I have helped numerous clients from various industries and niches with a wide range of tasks, from basic administrative work to complex structural designs. I am confident in providing unparalleled service to my clients, whether managing emails, creating engaging content, or designing robust structures. As a virtual assistant, I provide administrative support services, including email and calendar management, data entry and organization, research and analysis, file management, customer service support, social media management, and project management. In providing exceptional customer service, I specialize in email support, live chat support, order processing and tracking, technical support, and customer feedback management. I am also proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM software (Salesforce, HubSpot, Zoho). I have strong research and analytical skills, excellent communication and interpersonal skills, and a keen eye for detail. As a professional writer, I specialize in creating high-quality content for blogs, articles, websites, social media, and more, including product descriptions, editing, and proofreading. As a structural engineer, I provide high-quality structural analysis and design services, including 3D rendering, door and window schedules, engineering calculations and reports, and many more. I am proficient in various engineering software, including AutoCAD, Revit, and SAP2000. I hold a Bachelor's Degree in Civil Engineering. I am committed to staying up-to-date with the latest developments in my field to provide my clients with the most effective and efficient services possible. My husband also contribute where necessary. WHAT YOU GET: * 100% Satisfaction * Unlimited Revision * 100% Original Message me if you have any questions or want to discuss your project further. I am looking forward to working with you!
$15 USD/hr
54 reviews
6.4
  • 100%Jobs Completed
  • 88%On Budget
  • 100%On Time
  • 21%Repeat Hire Rate

Portfolio Items

Recent Reviews

  • image of Yunbiao Z. Project for Hafsat Omodele E. -- 5 $1438.35 USD

    “The time and quality of the completion are very good, and he always gives you feedback and work progress in a timely manner.”

  • image of Enda H. Excel Spreadsheet Fantasy Football Premier League €350.00 EUR

    “Hafsat was a pleasure to deal with and completed the project to the Highest of [login to view URL] addition I received regular updates and communication was [login to view URL] project which was quite complex which was due for completion in 10 days and was delivered within 2 days which is quite Amazing.I will definitely use Hafsats services again and would give the highest of recommendations to other users.”

  • image of Danique M. Customer support onboard manager €660.00 EUR

    “I really liked to work with him, would love to see him back”

  • image of Yunbiao Z. Project for Hafsat Omodele E. -- 4 $1158.60 USD

    “He knows his skill level and is very motivated to get the job done. very talented.”

  • image of Susan T. Need a Virtual Assistant $40.00 USD

    “Very friendly, very patient. I enjoyed working with you.”

  • image of Khaled K. proofreading reviewing articles writing $243.00 USD

    “it is great to work with , i will hire she again”

Experience

CUSTOMER SUPPORT

E-COMMERCE WEBSITE Aug 2019 - Oct 2019 (2 months)

Solving customer issues, searching and gathering details of customer delivery information.

CUSTOMER SUPPORT | WRITER | VA | ADMIN MANAGEMENT | STRUCTURAL ENGINEER

FREELANCE Jan 2015

Virtual Assistant Customer Support Email Handling Content writing Proofreading and Editing Article writing Structural Engineer Business writing

Education

B.Sc Civil Engineer

University of Ilorin, Nigeria 2011 - 2017 (6 years)

Certifications

  • Preferred Freelancer Program SLA
    97%
  • Freelancer Orientation
    90%
  • US English Level 1
    75%

Verifications

  • Facebook Connected
  • Preferred Freelancer
  • Payment Verified
  • Phone Verified
  • Identity Verified
  • Email Verified

My Top Skills

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