EXPLORE


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$7 USD / Hour
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Philippines (9:56 AM)
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Joined on September 20, 2010
$7 USD / Hour
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Having worked in the BPO industry for over 7 years, I have gained solid experience in Customer Service, Cold Calling, Chat Support, and Team Management. I have strong work ethic. I am detail-oriented. I am a fast learner. I am well-organized and disciplined. I am assertive and always think outside the box. I can work well under pressure, and most importantly, I am a self-motivated person. As long as I get paid, you can expect me to always get the job done.
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Experience
Executive Boutique Call Center Ph
Feb, 2019 - Jul, 2021
•
2 years, 5 months
Sales Team Lead
Apr, 2019 - Jul, 2021
•
2 years, 3 months
- Responsible for maintaining team's KPI metrics - Creating daily, weekly, and monthly reports - Coaching and skills development
Sales Development Representative
Feb, 2019 - Apr, 2019
•
2 months, 2 days
Responsible for qualifying potential clients for life insurance quotes before transferring them over to a licensed insurance agent
Feb, 2019 - Jul, 2021
•
2 years, 5 months
Patient Care Coordinator
Oct, 2017 - Oct, 2018
•
1 year
United Health Group (Optum Global Solutions)
Oct, 2017 - Oct, 2018
•
1 year
Responsible for processing special medication refills for existing customers
Oct, 2017 - Oct, 2018
•
1 year
Chat Support Representative
Sep, 2016 - Jul, 2017
•
10 months, 1 day
Alorica Ph
Sep, 2016 - Jul, 2017
•
10 months, 1 day
Responsible for assisting existing customers with concerns related to billing, troubleshooting, plan upgrade, etc
Sep, 2016 - Jul, 2017
•
10 months, 1 day
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