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$5 USD / hour
Flag of JAMAICA
kingston 5, jamaica
$5 USD / hour
It's currently 6:26 AM here
Joined June 9, 2014
1 Recommendation

Rudolph O.

@rudolph1988

5.0 (3 reviews)
2.3
2.3
100%
100%
$5 USD / hour
Flag of JAMAICA
kingston 5, jamaica
$5 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
14%
Repeat Hire Rate

Help Desk, Virtual/Troubleshooting Assistance and Customer Service Rep

I provide Customer Service and Customer Support Representation for E-mail and Live Chat support. I also provide Help Desk and IT Troubleshooting assistance while delivering excellent customer satisfaction. For Help Desk and Troubleshooting I provide support for the following Manufacturers: - Asus (Desktops, Laptops and Tablets) - Dell (Desktops and Laptops) - HP (Desktops, Laptops, Printers and Scanners) - ACER (Laptops) - Lenovo (Laptops) I provide support for units with the following Operating Systems: - Windows XP - Windows Vista - Windows 7 - Windows 8 - Windows 8.1 - Windows 8.1 update - Windows 10 - Android (4.0 and up)

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Reviews

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Showing 1 - 5 out of 5 reviews
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1.0
$150.00 USD
He is thief - took my money and never contacted back
Customer Support
Troubleshooting
Technical Support
User Avatar
Flag of Sharad G.
@sharadmcp2003
•
8 years ago
5.0
$20.00 USD
Do not hesitate to hire this freelancer, he's very professional and goal oriented
Customer Support
Helpdesk
M
Flag of Michan O.
@mickyb1988
•
9 years ago
0.0
$2.00 USD
Took award of project then told me to contact another person to do the work
Customer Support
Virtual Assistant
Phone Support
BPO
Email Handling
User Avatar
Flag of James W.
@NerdRental
•
9 years ago
5.0
$58.00 USD
good provider.............good provider.............good provider.............good provider.............good provider.............
Website Design
Internet Marketing
Twitter
Facebook Marketing
Email Marketing
User Avatar
Flag of Seo S.
@atanusarkar54
•
10 years ago
5.0
$54.00 USD
Excellent Freelancer, very professional and meticulous. He works around the clock to ensure my project is completed always in constant communication to ensure we're on the same page.
M
Flag of Michan O.
@mickyb1988
•
10 years ago

Experience

Technical Specialist

Accent Marketing Limited
Jul 2013 - Present
Provide technical support

Xerox

Technical Support
Jun 2012 - Feb 2013 (8 months, 1 day)

IT Specialist

The Grata Foundation
Nov 2010 - Jan 2012 (1 year, 2 months)

Education

Pre-University

Jamaica 2010 - 2011
(1 year)

Webpage Design

Jamaica 2010 - 2011
(1 year)

Computer Studies

Jamaica 2006 - 2008
(2 years)

Qualifications

Data Entry Clerk

NCTVET
2005

Publications

N/A

N/A
N/A

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Certifications

numeracy_1.png Basic Numeracy 1 88%
uk_english1.png UK English 1 78%
us_eng_2.png US English 2 78%
employer_orientation.png Employer Orientation Exam 1 75%
freelancer_orientation.png Freelancer Orientation 1 75%
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