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@schishol
Flag of Canada Grand Bay-westfield, Canada
Member since May, 2015
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schishol

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I am a "GURU" with Excel, Databases, Pivot tables, lookups, macros, designing reports, dashboards, and slide decks (Power Point). Plenty of experience with data mapping to and from several different data sources in addition to consolidating data into a "usable" format.
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Portfolio

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Experience

Senior Consultant

Jan 2010 - Jun 2015 (5 years)

Ericsson Inc., Business Operations & Technology Consulting Senior Consultant – Program Manager, Project Manager, Migration Manager • Oversee Migration/Cutover Projects between Ericsson and their Customer(s). • Co-ordinate appropriate dialogue between Ericsson & the Customer’s Engineering, Operations (including Implementation and Optimization), Customer Service, Billing, Real Estate, et al. • Validate the technical & engineering logistics of Project goals. • Develop & communicate Project Plan that will minimize Network disruption. • Ensure all functional teams (Ericsson & Customer) are appropriately resourced to maintain Project Schedule. • Mitigate Project risks to obtain project goals. • Provide customer with experienced input to address Network concerns. • Troubleshoot Network issues (HLR, Translations, T1/E1, Rf & Network Optimization Settings, Global Parameters & other Datafill concerns. • Develop and oversee post cutover Process & Procedures. • Obtain Customer Sign-Off of Project deliverables. Wireless Platforms: GSM, UMTS, CDMA, LTE, EVDO Technical Environment: In-house App development, MS Office, MapInfo, SQL server, HTML web design.

TAC Manager

Jun 2009 - Jan 2010 (7 months)

June, 2009 – January, 2010 Huawei Technologies Canada Ltd., Technical Services Division Technical Assistance Center (TAC) Manager Markham, Ontario • Recruit & Manage the TAC team of Support Engineers to support Huawei’s North America customer base for WCDMA, LTE, & DSLAM products • Create and oversee the initial build of the Technical Assistance Center & Captive Lab facility • Develop & implement various processes with Huawei North American customers: o change management o software delivery o request management (Trouble Ticketing) o technical & managerial escalation o issue resolution & reporting o software validation o security testing o supply chain & spare part management (repair & return) Wireless Platforms: WCDMA, UMTS, DSLAM, LTE Technical Environment: In-house Apps, Huawei web tools & Apps, Lotus Notes, MS Office, MapInfo, SQL server

Business Analyst

Sep 2004 - Mar 2005 (6 months)

‡ Simultaneous roles for Nortel Networks ‡ Sept, 2004 – March, 2005 (Contract) Nortel Networks (International), Cutover Engineering Business Analyst Irvine, California • Database Modelling & Software Development for custom Trouble Ticketing Software as well as Cutover Tracking & Reporting. • Intranet WEB designs for document sharing and real-time reporting. • Report Design for Executive Reporting of Department performance • Provide server & client desktop support (WIN NT/2000/XP/2000 Server/SQL Server/Crystal Reports & other “In-house” applications). • Consult on future software requirements and applications. Technical Environment: Microsoft Office, MapInfo, SQL server, HTML web design, WinNT/XP/2000/2000 Server, Network (TCP/IP) Management (Routers & Security), Crystal Reports, Database Design & Management, Ghost, Visual Basic, GUI design.

Post Cutover Manager

May 2001 - May 2009 (8 years)

‡ Simultaneous roles for Nortel Networks ‡ May, 2001 – May, 2009 (Contract) Nortel Networks (International), Cutover Engineering Post Cutover Manager Irvine, California • Assume Project Management responsibilities from the Project Manager after successful implementation of a new Wireless Network (CDMA, GSM, TDMA, AMPS). • Coordinate all Nortel functional teams (Installation, Commissioning, Network Integration, Database, & Rf Engineering, Technical Support) during the “Network Acceptance” period leading to official “sign-off” by the client accepting the new network (Hardware, Software, & Performance). • Document and Track all troubleshooting issues through to resolution via Nortel’s in-house Trouble Ticketing Software/database, and provide regular detailed reports to both Nortel and Client Executives. Wireless Platforms: AMPS, TDMA, GSM, CDMA Technical Environment: Microsoft Office, MapInfo, SQL server, HTML

Project Manager

May 2001 - May 2009 (8 years)

‡ Simultaneous roles for Nortel Networks ‡ May, 2001 – May, 2009 (Contract) Nortel Networks (International), Cutover Engineering Project Manager Irvine, California • Oversee entire Cutover Project between Nortel and their Customer(s). • Co-ordinate appropriate dialogue between Nortel & the Customer’s Engineering, Operations (including Implementation and Optimization), Customer Service, Billing, Real Estate, et al. • Validate the technical & engineering logistics of Project goals. • Develop & communicate Project Plan that will minimize Network disruption. • Ensure all functional teams (Nortel & Customer) are appropriately resourced to maintain Project Schedule. • Mitigate Project risks to obtain project goals. • Provide customer with experienced input to address Network concerns. • Troubleshoot Network issues (HLR, Translations, T1/E1, Rf & Network Optimization Settings, Global Parameters & other Datafill concerns. • Develop and oversee post cutover Process & Procedures. • Obtain Customer Sign-Off of Project deliverables. Wireless Platforms: AMPS, TDMA, GSM, UMTS, CDMA Technical Environment: In-house Apps, MS Office, MapInfo, SQL server, HTML web design.

Education

BSc.

1990 - 1993 (3 years)

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