French Speaking Phone Support Agent
$2-8 USD / hour
Leading international market research agency requires a freelance French speaking phone support agent to work from home, calling potential survey respondents.
Job description:
* call potential survey respondents from home to obtain their contact details or to follow up on their participation
* follow up on all initial contacts
* table entry of all obtained information and reactions
* interact with market research team for briefing and feedback
* calls must be made between 9am to 6pm from Monday to Friday in the country respective time zone, e.g. Europe, Asia, Australia, Africa or America
* payment will be based on hourly rate
Qualifications:
* call centre experience
* experience in market research, marketing or data base administration
* excellent techniques and abilities to obtain required information on the phone
* ability to apply appropriate actions to effectively control a telephone call
* ability to use the most appropriate way to communicate with different behaviour types on the telephone
* use questioning and listening skills that support effective telephone communication
* understand the impact of attitude in handling calls professionally
* outstanding communication skills, persuasiveness, adaptability, initiative, judgement, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
* have computer, microphone, headphones and an internet connection at home
Project ID: #13776121
About the project
7 freelancers are bidding on average $6/hour for this job
I have acquired long years of Experience in the field of customer care and relationship management. I do have relevant experience on call centers floors as marketer researcher and survey campaigns.
What makes me an ideal candidate for your position is my ability to ensure the timely and efficient resolution of customer requests. Familiar with Zendesk ticket, I have a successful track record of handling customer e More
