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chennai, india
It's currently 8:59 AM here
Joined April 2, 2021
0 Recommendations
Prasanna P.
@Prasanna041595
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chennai, india
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Technical Support - Desktops, Laptops
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Portfolio
Portfolio
Technical Support - Laptop, Desktop
Technical Support - Laptop, Desktop
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Experience
Technical Support Engineering
Feb 2018 - Jul 2019 (1 year, 5 months)
Responsibilities:
• Operating system migrations and fresh Installations
• Data Backup and recovery
• Virus monitoring
• Tickets Handling (Salesforce)
• Access rights and installations
• Service request
• SLA handlings
• Reports
• Queue management
• Troubleshooting
• Application Troubleshooting
• Software license activation's (Network/standalone)
• Operating System Re-image backups/restore
Education
BCA
(3 years)
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