Bharathi V.

Innovative, profile oriented with demonstrated success in improving the customer satisfaction in customer facing operations in large diverse organization with 14yrs of experience. Incorporate business process improvements by automating the work. Set directions for teams about the process steps to be followed to avoid the errors. Software Development life cycle and project management implementation. Developing, motivating and mentoring the team working knowledge through interpersonal skills. Take individual ownership and direct customer facing on highly complex tasks by using a standard concepts & principles, which requires high levels of judgment & interpretation. Develop and maintain good relationships with both stakeholders and internal clients and also support the management to develop new opportunities.