Darlene Mae M.

I've been working in a BPO company since June 2014, i worked as customer service representative in WNS Global services for a Travel Account from the month of June 2014 until December 2014. Hotel reservations fulfill reservation requests by determining the rooms available to meet customer desires on the phone. My 2nd job is Collections Agent, This is an outbound calls where our roles would be more challenging than the inbound calls, our account is PITNEY BOWES, vendor for the postage machine, Our Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; Collecting and processing payments on the lease of their postage machine and keeping records of collection and status of accounts. i worked here since May 2015 until March 10 2017. I also have the knowledge and know how to edit photos, tshirt design, logo design, tarpaulin design and o invitation using adobe photoshop.