Mukesh S. Profile

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$3 USD / hour

new delhi,

india

$3 USD / hour

It's currently 5:36 AM here

Joined August 14, 2012

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Mukesh S.

@expertmukesh

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(0 reviews)

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$3 USD / hour

new delhi,

india

$3 USD / hour

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Able to do all data entry work.

Hi All, I am a B. Com. graduate and have a five years work experience in BPO industry. I have a good knowledge of Micro Soft Excel, Word and Power Point.

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Experience

IITL NIMBUS

May 2012 - Present

Working in commercial department of the real estate company. Handling all the data of customer.

Genpact

Jun 2009 - Apr 2012 (2 years, 10 months)

Worked in an email & chat support process as an online adviser (Email & Chat support). (Apr'11 to Apr'12) o Resolving customer queries & problems. o Direct dealing with customer via email & chat o SME of the process. o Quality auditing of team Worked on a project of Data Migration. (Jan'11 to Mar'11) o Preparing Standard Operating Procedures for trainings. o SME of the process. o Direct dealing with client. Worked for a reputed Australian

Mphasis

Nov 2007 - May 2009 (1 year, 6 months)

CUSTOMER SUPPORTING OFFICER (C.S.O) o Monitoring the post of services activities like follow up with the customers, complaint closures. o Handling customer problems. o Floor Support as an extra initiative.