## BIO
With over twelve years experience in the Information Technology field I have been able to expand my knowledge and gain a passion for IT. My experience ranges from Programming, Website Developer/Designer, Networking and other computer related fields to executive level management. I have become an expert in many programming languages including PHP, HTML, VoiceXML, as well as many database functions, including MySql. My military training in leadership has provided me with the ability to induce an environment of motivated, dedicated, loyal employees with high morale while keeping on target with the organizations objectives. I have directly managed small networks of three to large networks of over nine thousand systems. I take my work seriously and will do what it takes to get the task done right the first time around. My specialty is advanced mathematics/logic as well as business/process atomization. The more difficult the task the more I enjoy working on it. Although I prefer to work on more complex projects, my business expertise allows me to provide excellent SEO and other related work.
I am the CEO of a small (and prefer to keep it that way,) IT company, even though we are small in size our customer base includes major companies with word of mouth recommendations that shock many. I have been mentioned in a few books, and other publications when implementing ground breaking technologies. If needed I can use my business to get a project done on a tight deadline.
• Knowledge - Over eleven years experience as an IT professional ranging from website designer, networking, support, and application designer to executive level management.
• Expert Management Technique – Get more accomplished, reduce costs, and meet firm deadlines and induce an environment of motivated, dedicated, loyal employees with high morale while keeping on target with the organizations objectives.
• Professional Approach – I take my work seriously and will do what it takes to get the task done right the first time around. Have a track record of overachieving.
• Business Orientated – By being resource orientated I will find the most efficient solutions to get the most out of any situation. Have developed many web applications that have saved businesses both time and money.
• Customer and Business Relations Friendly – Have provided all levels of support, from first response to high end technical support. Also have established and maintained business to business relations.
• Eye for Success - Have a great talent to view existing infrastructures, policies, and business practices, take and shape them to make the organization more efficient and productive. Saving man hours and keeping moral high all while keeping the organizations vision number one.
Since I believe in doing things right the first time I am not interested in projects that require cutting corners or sloppy work. I check all my work with W3C and other standards which allows the finished results to work natively in all standard compliant browsers, as well as many non standard compliant browsers including cell phones, Readers (Blind readers ...) and will be search engine friendly right out of the box.
\*\*\*|\*\**| TECHNICAL SKILLS \*\*\*|\*\**|
I can never have enough technical skills and am always willing to learn more about this amazing field. Always staying up to date and taking the extra time to understand new concepts is something I take pride in. The web, internet, computers, servers, networking, interactive voice response, troubleshooting and the technology field in general are fascinating to me and my dedication allows me to enjoy putting tireless hours to reach a goal. This has allowed me to master PHP and MySql. I have also had the pleasure of developing some amazing customer relationship management, interactive voice response, and other exciting projects allowing me to advance in the ever changing world that we live in today. I have written manuals, policies, and ran a help desk that supported over nine thousand users on systems ranging from minor computer repair and maintenance to billion dollar hi-tech systems.
\*\*\*|\*\**| BUSINESS SKILLS \*\*\*|\*\**|
Information Technology is much more than PCs, Microsoft Office, servers and printers. IT is about using any technology and all information to effectively support a business. IT is intertwined with all aspects of your business and must be viewed at the top strategic level in order to maximize its potential. IT plays a key supporting role for most common business functions such as product and service delivery, customer service, business intelligence, marketing, sales, finance, human resource management, and more. I can help you get more out of your existing investment.
By being resource orientated I will find the most efficient solutions to get the most out of any situation. With my experience in customer and business Relations I have provided all levels of support, from first response to high end technical support. Also have established and maintained successful business to business relations. My eye for success has granted me with a great talent to view existing infrastructures, policies, and business practices, take and shape them to make the organization more efficient and productive. Saving man hours and keeping moral high all while keeping the organizations vision number one. I also have experience in creating successful business to business relations including negotiating contracts.
\*\*\*|\*\**| MANAGEMENT SKILLS \*\*\*|\*\**|
My experiences and training has taught me how to skillfully get more accomplished, reduce costs, and meet firm deadlines and induce an environment of motivated, dedicated, loyal employees with high morale while keeping on target with the organizations objectives. To be a good leader you must also have to know how to be a good follower. I have learned that everyone's input is important to make an educated decision that will effect an origination. My management experience as both a leader and a follower has shown me the value in respecting the decisions made by the company by doing everything in my power to support those decisions and ensuring that all employees do the same even if they are disagreed with. Showing faith and trust in an organization is needed at every level of employment. Early in my career I was exposed to advance management techniques that have allowed me to become an excellent leader and has been extremely useful in my career. Managing employees of three to two hundred in a variety of environments has taught me how to adjust my style based on the company, employees, and the tasks at hand. I have also written successful policies to ensure that the organization remained organized and rem
## Area of Expertise
**Tech Skills:**
Mastered **PHP**/**MySql**
\*\*\*|\*\*Programming Networking Software\*\*\*|\*\*
HTML, PHP, MySql, CSS, MS Access, Website Design, VoiceXML, XML, CCXML, Virtual Privet Networks (VPN's), Advanced Routing, Roaming Profiles, LAN's, WAN's, Routers, VOIP, T1 Lines.
\*\*\*|\*\*Installation and configurations of end user hardware / software\*\*\*|\*\*
Clients, Servers, Exchange Servers, Email, Web, Domains, Printers, Remote Access, Terminal Server, Computer Building, Repair, and Support, , Microsoft Office Suite, Microsoft Windows Operating Systems, Microsoft Server Additions, Adobe Products, CD / DVD software, VOIP.
\*\*\*|\*\*Application Development\*\*\*|\*\*
Interactive Voice Response Solutions (IVR), Customer Support Solutions, Customer Relationship Management (CRM), Automated Phone Solutions, Database Maintenance, Advanced Reporting Tools, Shopping Carts, Lead Generation, Data Management and Routing, Data Integration between multiple software products, Mobile Alerting and other messaging, Transaction Management, Credit Card Processing, For Sale By Owner (FSBO) Programs, Marketing, Print Advertising Creator and Management, Mortgage Services, Voice Over IP Programs, Affiliate Management and Tools, Data Exchange, Business Atomization, Advanced Calendars and Organizers, Direct Mail Tools, Customer Information, Do Not Call Integration (DNC), Web Hosting, Domain Management, Client History Tools, Training Programs, Financial Services, Websites, Real-Estate Services, Schedule, Timesheet and Payroll Management, Title Insurance Services, Personal Profiles, Administrative Auditing, Secure Data Processing, Web Stores, Network Management, Member Services, Campaign Managers, Web Management, Control Panels, User / Employee Managers, Lead Management.
**Professional Skills:**
Expert Management Technique, Professional Approach, Business Orientated, Customer and Business Relations Friendly, Eye for Success.
