• Currently working as ServiceNow Developer, includes configuration of ITSM tool in ServiceNow, integration of ServiceNow with various platforms.
• ServiceNow certified system administrator.
• Experience in Incident, Change, HR Management and Service Portal.
• Experience in integration using REST APIs, Column level Encryption.
• Cloning ServiceNow instances and Upgrading the instance to newer version.
• Expert knowledge of Business rules, Script Include, Client Script, UI policy, Data Policy, UI actions, Workflows, Glide Ajax, ACLs, Notifications, SLA, Transform maps, Update Set Activities.
• Involved in requirement analysis and implementation of technology solutions, bug-fixing, application maintenance and testing.