Hillary N.

I am a Technical Support Engineer with 5+ years of experience in the IT industry. Proven ability to provide excellent customer support and resolve technical issues quickly and efficiently. I am an automation enthusiast and passionate about helping people grow through maximize operational efficiency. I am a highly skilled and experienced technical support engineer with a strong track record of success. I am proficient in workflow optimization, enhancing user experience and satisfaction, optimize workflows and processes and with a vast experience of IT technologies, and I am always eager to learn new things. I am also a patient and compassionate communicator who is able to build rapport with colleagues and customers quickly and easily. Technical support ensures that users can get help when they need it, while security protects the company's data and systems from unauthorized access. In my current role at Finn Church Aid, I am responsible for providing technical support to a wide range of staff and support staff, from individual users to enterprise businesses. I have been able to resolve complex technical issues quickly and efficiently, and I was always able to provide clear and concise explanations to customers. I am proud to say that I received consistently positive feedback from my colleagues. I am hungry for a new challenge where I can use my skills and experience to make a real difference. I am excited about the future of IT and I am eager to be a part of it. I am confident that I can make a significant impact in the IT industry and I am looking for an opportunity to do so.