John Harold D.

A Customer Service Representative with more than 3 years of experience in Customer Service and Technical Support Department Industry. Worked with Top Telecommunication and Satellite Television Service Provider in US handling concern such as sales, billing disputes, service interruptions or cutoffs, repair, technician delays/no-shows and equipment malfunctions. Seeking the position of Customer Service Representative with primary purpose on handling customer concern with 100% Quality Assurance and in a timely manner. Banking in almost 4 years of BPO Industry experience and being part of major telecommunications carrier and a satellite television services provider.