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$10 USD / hour
Flag of SOUTH AFRICA
johannesburg, south africa
$10 USD / hour
It's currently 6:44 PM here
Joined February 4, 2019
0 Recommendations

Clever M.

@kdzclever

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$10 USD / hour
Flag of SOUTH AFRICA
johannesburg, south africa
$10 USD / hour
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Customer Services

I have vast experience in customer services liaison, processing and development, having worked in the airlines industry I have a keen sense to detail. Quality in service delivery, diversified cultures and human interaction online or physically is all in my expertise

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Experience

REGIONAL MANAGER

A2Z GLOBAL
Sep 2016 - Present
I manage interaction between our branches in 5 Southern African countries. My duties spread from task management for each period for our suppliers and deliverable to our clientele, I also look out for new markets that we can develop into to expand our business model. As a global firm we also act as a travel supplier to other agencies that are not our own especially in countries with IATA limited ranges.

Senior Travel Consultant

PERRENIAL TRAVEL
Aug 2010 - Aug 2017 (7 years)
portfolio management of clientele preparing of rotation schedule for other staff verification of banking and procedure related to from front line staff relationship management with other trade stakeholders consolidation of monthly reports, quarterly trading reports

Customer Services Agent

AIR ZIMBABWE
Feb 2008 - Jul 2010 (2 years, 5 months)
issuing and developing travel routes to clients daily banking weekly audit reports for sales sub agents liaison and servicing

Qualifications

Business Administration

NUST
2012
professional business ethics

GCSE

ZIMSEC
2003
General certificate of education with 8 O levels passes

AMADEUS/ TRAVELPORT PRODUCTION

AMADEUS/GALILEO SOUTHERN AFRICA
2008
Digital professional processing of IATA (products of the travel industry trade)

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