## BIO
Kelly L. Marr 49 Farncomb Crescent Bowmanville, ON L1C 4L8 Highly Organized Adapts Well to Change Strong Computer Skills Meets Deadlines Effectively Good Communicator Creative Problem Solver Detail Oriented Team Player Initiates Process Imporvements CAREER HISTORY Allin Cable Reels, Bowmanville 2006-2009 Office Manager Maintained an office for a 50-person production facility, reporting to the President and Vice President. Tasks included collections, supervised office support staff, payroll, purchased supplies, budgets, group insurance, developed and maintained reports, received and forwarded telephone calls on a multi-line system, processed incoming and outgoing mail manually and electronically, problem solved, ensured all office equipment were up and running, and assisted our customers, both current and potential with enquiries. Sony of Canada, Whitby 2003-2005 Transportation Claims Coordinator Filed all domestic freight claims for the United States. Kept in communication regularly with 50 carriers and Customer Service Representatives. Analyzed claims data and made recommendations on preventative actions. Tracked Key Performance Indicators and reported to the Transportation Manager. Maintained records of over 20,000 claims both electronically and manually. Atlantic Packaging, Scarborough 1999-2003 Corporate Pallet Coordinator Controlled palled for inventory valued at over $500,000 across Canada. Ensured pallets were returned on a timely basis from over 900 customers, carriers, and suppliers in order to supply the thirteen company production locations. Balanced more than 22 monthly ledgers. Kraft Canada, Toronto and Cobourg 1986-1998 Inventory Coordinator, Cobourg (1994-1998) Controlled more than 60 products in eight different warehouses across Canada. Worked with U.S. counterparts to organize and distribute inventory. Interfaced daily with planners, sales staff, shippers, carriers and receivers to ensure on time order delivery throughout North America. Pallet Coordinator, Cobourg (1990-1994) Controlled pallets for inventory valued at $2 million in Western Canada and Ontario. Communicated with our 100 customers to ensure pallets were returned in order to meet demands of a busy production facility. Senior Clerk, Toronto (1987-1990) Created loads for product to be delivered to customers across Ontario. Initiated contact with carriers and customers regarding delivery problems. Ensured pallets were returned from over 20 customers with outstanding balances. Receptionist, Toronto (1986-1987) Answered busy multi-lined telephone systems and assisted sales personnel with filing, typing, and telephone messages. COMPUTER SKILLS Microsoft Excel, Word, PowerPoint, Internet, and E-mail EDUCATION Operation Management Certificate (completed via extension studies), 1997 Durham College, Oshawa. Tourism and Transportation Program, (two years completed on a full-time basis), 1981 to 1983 Sir Sandford Fleming Community College, Peterborough. First Aid Standard and Emergency Level 2009. Several career-related, company sponsored courses including: Time Management, Communication Skills, Personal Effectiveness and Six Sigma. REFERENCES AVAILABLE UPON REQUEST
