Ken I.

Looking for a creative individual with experience in customer service and technical support? Do you need a veteran who understands the nuances a customer brings into the interaction? Do you need an individual who brings up a little spirit into the work and is open-minded enough to learn the skill-set required for the job? You only have to hire me. I am a traveler, a writer, a student of the humanities and for more than ten years I was a customer service representative helping customers with their Internet issues through phone and e-mail interactions. I also worked as a community moderator for an online game. A great product speaks for itself. Only a great customer service representative, however, can help forge an ongoing relationship with the brand.