Hi,
I would like to be considered for the job.
I have worked for the Call Center Industry as Customer Service Representative for 10 years, during all of these years, I represented different companies located in the U.S. My main duties were assisting customers via Email, Chat and Phone and assist customers with issues, questions, concerns, complaints and orders.
I have represented the following companies:
- Virgin Mobile USA (Email, Chat and Phone Customer Service Representative)
- [login to view URL] (Chat and Phone Customer Service Representative)
- Fitbit Inc (Email, Chat and Phone Customer Service Representative and Customer Service Operations Supervisor)
During all of these years, I learned how to provide a personalized, empathetic, sympathetic, and positive service through email, chat and phone. This has helped me to convert an unsatisfied customers to satisfied customers, but always following processes and procedures.
I could be a good asset for your company because I am a responsible, reliable, analytical, goal oriented, committed, pro-active, open to feedback, and self motivated person who is always doing his best to provide the best service and performance for the company. Also, I can speak and write English and Spanish perfectly.
If you hire me, you will have a loyal person who will work with you for years, and who will be more than happy to learn every process, and procedure to make an outstanding job.
I appreciate you are taking the time to read my proposal, and I hope to hear from you soon.