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$6 USD / hour
Flag of PHILIPPINES
santa rosa city, philippines
$6 USD / hour
It's currently 11:18 AM here
Joined December 27, 2017
0 Recommendations

Mayls V.

@maylsatwork

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$6 USD / hour
Flag of PHILIPPINES
santa rosa city, philippines
$6 USD / hour
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Delivery Analyst

Being a Subject Matter Expert connotes Mastery of the craft though I still have a lot to learn. However, I am resourceful, organized, and diligent. I work with minimal supervision and look into creating my own set of flow or system where I can efficiently and effectively perform the tasks on hand to satisfy my clients. My goal is to provide excellent, fast, accurate and reliable service. I challenge myself on tasks given be it of an application common to me or one that I have yet to use or work with. I wish to contribute further making sure the work experience is beneficial not only to me but also for the company I'll be working for.

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Experience

Project Hero

Cube Care Co
Jan 2018 - Jul 2018 (6 months, 1 day)
Works on Reports sending follow ups to individuals or departments Answers to CEO on direct tasks assigned. Works and Tracks Shipping and Pick Up Schedules. Manages/ Requests Quotes and Rates for shipments Sends/ Creates Bill of Lading or Labels to vendors for shipment requests. Creates Purchase Orders for Freights or Shipping PO.

Virtual Assistant

Criteria Management
Sep 2017 - Dec 2017 (3 months, 1 day)
Receives Calls Customer regarding their reservation requests, inquiries and concerns that may need follow-up. Process Reservations Manages Email providing responses to customer reservation, booking requests

Delivery Analyst - Subject Matter Expert

IBM
Oct 2015 - Aug 2017 (1 year, 10 months)
Manages Desk Performance by constant monitoring of queue either email, chat, phone or web. Tasked to do Administrative Work for Technical and Banking based Account. Coaching Agents to promote individual growth and get buy backs ensure efficient and productive work. Attends Meetings for Touch Base and Calibrations with Operations Team Leaders/ Managers for updates and AFDs of the accounts. Given multiple roles such as Escalation and Incident Manager, Process Champ, and HR Generalists/ Recruiter.

Education

Bachelor of Arts Major in Political Science

Philippines 2002 - 2006
(4 years)

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