Michael Angelo L. Profile

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$5 USD / hour

marikina city,

philippines

$5 USD / hour

It's currently 2:07 PM here

Joined June 18, 2018

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Michael Angelo L.

@micoliboon

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(0 reviews)

0.0

$5 USD / hour

marikina city,

philippines

$5 USD / hour

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IT Operations - Assistant Manager

I have 7 years of experience in different IT fields. Desktop support, Remote Support, Helpdesk, IT Asset Management, Incident Management, Active Directory, Microsoft Office, Office 365, Zimbra, IBM BigFix Patch Deployment, Symantec End Point, Windows Deployment Server, Microsoft Deployment Tool, SCCM, Office Administration, Network Monitorinv, Monthly, Weekly and Daily Reports, Research. I want to experience more through projects outside the company and add more to my knowledge and experiences as an IT. And hopefully to specialize on any IT related field. Regards, Mike

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Experience

WNS Global Services

Apr 2019 - Present

• Overall responsibility for the Infrastructure group to ensure implementation and maintenance of the IT Infrastructure • Managing a team of hardware, networks and security professionals • Plan and implement organization-wide installations of OS, servers applications, and user Desktop systems • Ensure smooth working of the Data center operations and all associated maintenance activities

Concentrix

May 2015 - Apr 2019 (3 years, 11 months)

• Providing IT support to VIPs/Clients/Executives • Windows Active Directory – Server/System Administrator • Symantec Endpoint Protection – IT Security Administrator • IBM BigFix Endpoint Management – Patch Management Administrator • VMware Directory – Server/System Administrator • SolarWinds Network Performance Monitor - NOC Administrator • Port patching (Enabling, Disabling, Transfer) – DCO/Network Administrator • Incident Management – Local and Client end issues

IBM

Apr 2014 - Apr 2015 (1 year)

• Background in Incident Management • Provided technical support on-site/through phone/via remote • Provided effective and consistent technical support for PC’s running Windows and Mac Operating systems • Performed remote connection to handle client’s data, install and troubleshoot various software programs, hardware and connectivity issues • Supported and provided solutions for all MS Office products • Microsoft Outlook Troubleshooting/Installation